At a Glance
- Tasks: Support exciting projects in a fast-paced environment, managing finances and planning.
- Company: Join the DVLA's Estates Services team in vibrant Swansea.
- Benefits: Enjoy a competitive salary, generous leave, and a fantastic pension scheme.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in project planning and strong communication skills are essential.
- Other info: Flexible working options and excellent career development opportunities await you.
Location: Swansea
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Salary: £30,485 – Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
We are seeking a motivated Project Support Officer to join DVLA’s Estates Services team in a key role supporting hard facility management services and the delivery of life cycle replacement (LCR) and capital expenditure (capex) projects across the estate. This diverse and fast-paced role requires initiative, self-motivation, and a flexible approach. You will provide vital support and guidance to change initiatives within the Estates environment. The successful candidate will confidently manage a varied workload and provide support in areas such as project finances, planning, and risk management, ensuring projects are delivered efficiently and effectively.
Key Responsibilities include, but are not limited to:
* Co-ordinating and carrying out regular monitoring/audit activities of services provided by the PFI provider and in-house service teams for DVLA buildings in accordance with the established KPI scheme and reporting areas of poor performance and non-compliance.
* Providing support to the property manager in the preparation of Heads of Terms for licences and lease agreements. Attending monthly property meetings when required.
* Supporting Project Manager on capex works, reporting progress against plan, risks changes, dependencies and mitigating actions.
* Providing support to the LCR project delivery and hard services team by assisting in checking delivery against agreed specification.
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary.
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About you
To be successful in this role you will need to have the following experience:
* Experience in project planning and delivery.
* Communicating effectively with a variety of stakeholders, building and maintaining positive working relationships.
* Working in a fast paced environment, organising your workload, managing multiple priorities to maximise efficiency.
Essential qualifications/licences:
1. A full valid UK driving licence
2. Professional qualification of IWFM level 4
If the above qualification is not already held, you must be willing to work towards obtaining this while in the role.
You will be required to provide evidence that you hold any essential licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn
Estate Project Support Officer employer: Driver & Vehicle Licensing Agency
Contact Detail:
Driver & Vehicle Licensing Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Project Support Officer
✨Tip Number 1
Get to know the company! Research DVLA’s Estates Services team and understand their projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Project Support Officer role.
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and stakeholder communication. We recommend using the STAR method to structure your answers – it really helps to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Estate Project Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estate Project Support Officer role. Highlight your experience in project planning and delivery, and don’t forget to mention any relevant qualifications like IWFM level 4. We want to see how you fit into our team!
Showcase Your Skills: In your application, showcase your ability to communicate effectively with various stakeholders. Use examples from your past experiences to demonstrate how you've built and maintained positive working relationships. This will help us see your potential impact on our team.
Be Clear and Concise: When writing your application, be clear and concise. Avoid jargon and keep your language straightforward. We appreciate a well-structured application that gets straight to the point, making it easier for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your CV!
How to prepare for a job interview at Driver & Vehicle Licensing Agency
✨Know Your Projects
Before the interview, brush up on your project planning and delivery experience. Be ready to discuss specific projects you've worked on, focusing on your role, the challenges faced, and how you overcame them. This will show your initiative and self-motivation.
✨Stakeholder Communication
Prepare examples of how you've effectively communicated with various stakeholders in past roles. Highlight instances where you built positive relationships and managed expectations. This is crucial for the Estate Project Support Officer role, so make it a key talking point.
✨Demonstrate Flexibility
Since this role requires a flexible approach, think of times when you had to adapt quickly to changing circumstances. Share these experiences during the interview to illustrate your ability to thrive in a fast-paced environment.
✨Understand the KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to facility management services. Be prepared to discuss how you would monitor and report on these metrics, as this will demonstrate your understanding of the role's responsibilities.