Training Coordinator
Job Description
Key Responsibilities:
- Manage bookings for Driver CPC, ADR, TM CPC, and driver training courses.
- Coordinate training plans for candidates undertaking C1, C, C+E, and D licence acquisition programmes.
- Schedule medicals, theory tests, practical training sessions, CPC modules, and driving tests.
- Maintain learner records and monitor candidate progress throughout their training journey.
- Liaise with instructors, examiners, customers and learners to ensure smooth delivery of training programmes.
- Provide joining instructions, course information, and ongoing learner support.
- Process course registrations and certification requirements.
- Answer customer enquiries via telephone, email, and face-to-face.
- Produce reports and maintain accurate administrative records.
- Assist with compliance, audit preparation, and quality assurance processes.
- Support the management team with general administration and customer service duties.
Candidate Training Planning Responsibilities. A key element of this role will involve creating and managing individual training plans, including:
- Initial learner registration and onboarding.
- Booking medical examinations and licence applications.
- Arranging theory, hazard perception, and CPC case study tests.
- Scheduling practical driver training sessions.
- Coordinating Module 4 CPC training and testing.
- Managing practical driving test bookings.
- Monitoring learner progress and adjusting training schedules where required.
- Maintaining communication with candidates throughout their training programme.
- Ensuring all milestones are completed within agreed timescales.
About YouThe successful candidate will have:
- Excellent organisational and time-management skills.
- Strong administrative experience and attention to detail.
- Excellent communication and customer service skills.
- Good working knowledge of Microsoft Office applications.
- The ability to manage multiple bookings and deadlines simultaneously.
- A professional, friendly, and proactive approach.
- Experience working in an administrative or customer service environment.
Desirable Experience
- Experience within the transport, logistics, or training sector.
- Knowledge of Driver CPC, ADR, TM CPC, and vocational licence acquisition processes.
- Previous experience using training management or booking systems.
- Understanding of DVSA testing procedures and driver training pathways.
Work Location: Skelmersdale Office
Salary: £26,436 Job Type: Full time Start Date: November 3, 2026 #J-18808-Ljbffr
