At a Glance
- Tasks: Support hospital operations by transporting patients, mail, and equipment while ensuring safety.
- Company: Join a leading private healthcare facility in London with a supportive team culture.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts at major retailers.
- Other info: Flexible working arrangements available to support your needs.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic environment.
- Qualifications: Must have previous experience and a full UK Driver’s licence; strong communication skills are essential.
The predicted salary is between 30784 - 30784 £ per year.
Front of House Porter Location – The Portland Hospital, Great Portland Street, London Permanent, Full time, 40 hours/week. Monday – Sunday various shifts between 7:00 – 21:30. On the very rare occasion, you may be asked to cover a night shift (20:00 – 8:00). Salary - £30,784 per annum + Benefits (pension, health cover, flexible benefits and excellent career development).
We’re looking for a Porter to join our Front of House team based at The Portland Hospital. Working within one of the UK’s leading private healthcare facilities, you’ll play a key role in supporting the day-to-day running of the hospital while helping to deliver an exceptional experience for patients, visitors and colleagues. This is a varied and hands-on role where no two days are the same. You’ll support departments across the hospital with portering, security, patient transport and logistics duties, helping to ensure services run safely, smoothly and efficiently at all times.
As a Porter you’ll provide professional support across the hospital environment, assisting patients and visitors while maintaining high standards of customer service and operational excellence. From supporting emergency response teams and managing waste streams, to transporting patients and assisting with deliveries across site, your work will make a real difference to the overall patient journey. You’ll become part of a collaborative and supportive team where professionalism, compassion and teamwork are valued every day.
What you’ll do:
- Provide portering and security support across the hospital including transportation of mail, drugs, specimens and equipment.
- Assist patients with luggage, room orientation and patient transport throughout the hospital.
- Support hospital safety procedures including fire response, crash team response and gas bottle monitoring.
- Help maintain a safe, clean and organised environment including car park management and waste stream handling.
What you’ll bring:
- Previous experience working within a similar role is essential.
- A full UK Driver’s license is essential.
- Excellent verbal communication and customer service skills.
- Ability to work under pressure in a busy hospital environment.
- Good understanding of health and safety procedures and manual handling.
Benefits:
- 25 days holiday each year (plus bank holidays) with the option to buy or sell leave.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Reasonable adjustments:
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Porter/ Driver employer: Driver Hire
At The Portland Hospital, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment where professionalism and compassion are at the forefront of our culture. With comprehensive benefits including private healthcare, generous holiday allowances, and excellent career development opportunities, our team members are empowered to thrive both personally and professionally in one of the UK's leading private healthcare facilities located in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Porter/ Driver
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Driver Hire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Driver Hire
Don't be shy about reaching out to Driver Hire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Porter/ Driver
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Driver Hire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Driver Hire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
