At a Glance
- Tasks: Support customers throughout their vehicle hire journey and maintain our fleet.
- Company: Join a dynamic team at Driver Hire Southampton, where your skills are valued.
- Benefits: Competitive salary, 30 days annual leave, and ongoing training opportunities.
- Why this job: Make a real impact by helping customers and ensuring vehicles are ready to go.
- Qualifications: Strong customer service skills and a full UK driving licence with a clean record.
- Other info: Enjoy free on-site parking and excellent career growth potential.
The predicted salary is between 30000 - 35000 £ per year.
Overview
We\’re currently recruiting on behalf of our client for a Vehicle Rental Coordinator. This is a diverse role where you\’ll be supporting customers throughout their hire journey, while also ensuring our fleet is maintained, prepared, and ready to go.
What You\’ll Be Doing
- Welcoming customers, checking their driving licence and documents, explaining rental agreements, and handing over keys.
- Inspecting vehicles before and after hire for damage, fuel levels, and mileage; recording this accurately.
- Cleaning & Preparation: Washing, vacuuming, and refuelling vehicles so they\’re ready for the next customer.
- Explaining Features: Showing customers around the vehicle, highlighting any existing damage, and explaining controls or safety features.
- Administration: Completing paperwork or updating digital systems for rental contracts, returns, and vehicle condition reports
- Logistics: Moving vehicles between branches, to service centres, or to customers when required
What We Require
- Physically capable and comfortable performing practical tasks.
- Strong customer service abilities with excellent communication skills
- Full UK driving licence held for at least 3 years with a clean minor endorsement record (maximum 6 points)
- Strong attention to detail
What We Offer
- Competitive salary between £30,000-£35,000, depending on experience
- 30 days\\\’ annual leave, inclusive of bank holiday
- Free on-site parking for all employees
- Ongoing training and professional development opportunities
Ready to Drive Your Career Forward?
Join Driver Hire Southampton today and be part of a team that values your skills while offering real opportunities for growth.
Apply now and take the next step in your driving career!
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Vehicle Rental Coordinator employer: Driver Hire Southampton
Contact Detail:
Driver Hire Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Rental Coordinator
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Vehicle Rental Coordinator, especially your customer service abilities.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with your potential employer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Vehicle Rental Coordinator
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about supporting them throughout their hire journey.
Be Detail-Oriented: Since attention to detail is key in this role, mention any experiences where you had to inspect or manage items carefully. Whether it’s checking vehicles or handling paperwork, we love to see that you can keep things in tip-top shape!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Driver Hire Southampton
✨Know the Role Inside Out
Before your interview, make sure you understand the Vehicle Rental Coordinator role thoroughly. Familiarise yourself with the key responsibilities like customer service, vehicle inspection, and administration tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role heavily involves interacting with customers, be prepared to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your strong communication skills and ability to handle various scenarios.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this job, especially when inspecting vehicles and completing paperwork. During the interview, mention instances where your attention to detail made a difference, whether it was catching an error or ensuring everything was in order. This will highlight your suitability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Vehicle Rental Coordinator. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.