Telesales Executive

Telesales Executive

Southampton Full-Time 20000 - 30000 Β£ / year (est.) No home office possible
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Driver Hire Southampton

At a Glance

  • Tasks: Make calls to customers and update CRM systems while hitting KPIs.
  • Company: Join a respected brand in bespoke staircase design and manufacturing.
  • Benefits: Enjoy a competitive salary, no weekends, free parking, and 30 days' holiday.
  • Other info: Monday to Friday role with a focus on teamwork and goal achievement.
  • Why this job: Be part of a supportive team with long-term career growth opportunities.
  • Qualifications: Confident communicator with telesales experience and good IT skills required.

The predicted salary is between 20000 - 30000 Β£ per year.

Make outbound calls to new, existing, and prospective customers.

Update CRM systems with customer details and call notes.

Work closely with the sales team to grow customer lifetime value.

Hit and exceed KPIs (calls, time on phone, enquiries logged, etc.).

Ensure quality enquiries are submitted to support the estimating team.

Proactively contact all relevant stakeholders within client companies.

What You'll Need

  • Confident, clear, and professional telephone manner.
  • Previous telesales experience (B2B or B2C).
  • Good IT skills and CRM system familiarity.
  • A team-focused attitude and goal-driven mindset.
  • Your own transport to commute to and from work.
  • Motivation to hit KPIs and grow with the business.

What's In It For You

  • Monday-Friday, 8:30am-5:00pm - No weekends or bank holidays!
  • Competitive salary Β£25,000 - Β£30,000 per year + 10% profit bonus.
  • Free onsite parking.
  • Supportive, close-knit team environment.
  • 30 days' holiday.

Are you a confident communicator with a knack for building relationships over the phone? Ready to bring your telesales experience to a company that values your skills and offers long-term career potential?

Our client - a well-established name in the design and manufacture of high-quality bespoke staircases - is looking for a talented Telesales Executive to join their friendly, driven team. This is your chance to play a key role in helping a respected brand grow within the construction and homebuilding industry.

Driver Hire Southampton

Contact Detail:

Driver Hire Southampton Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Telesales Executive

✨Tip Number 1

Familiarise yourself with the construction and homebuilding industry. Understanding the products and services offered by our client will help you engage more effectively with potential customers and demonstrate your knowledge during conversations.

✨Tip Number 2

Practice your telephone manner by role-playing with friends or family. This will help you build confidence and refine your communication skills, ensuring you come across as professional and approachable when making calls.

✨Tip Number 3

Set personal KPIs for yourself before applying. By tracking your own performance in terms of calls made and enquiries logged, you'll be able to demonstrate your goal-driven mindset and commitment to exceeding targets during interviews.

✨Tip Number 4

Network with current or former telesales professionals. They can provide valuable insights into the role and share tips on how to succeed in a similar environment, which can give you an edge over other candidates.

We think you need these skills to ace Telesales Executive

Confident Telephone Manner
Telesales Experience (B2B or B2C)
CRM System Familiarity
Good IT Skills
Goal-Driven Mindset
Team-Focused Attitude
Strong Communication Skills
Relationship Building
Motivation to Hit KPIs
Time Management
Proactive Approach
Customer Service Orientation
Adaptability
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your previous telesales experience, especially in B2B or B2C environments. Emphasise your achievements related to KPIs and any relevant IT skills or CRM system familiarity.

Craft a Compelling Cover Letter: Write a cover letter that showcases your confident communication style and your ability to build relationships over the phone. Mention how your goals align with the company's objectives and your motivation to contribute to their growth.

Highlight Relevant Skills: In your application, clearly outline your telephone manner, teamwork attitude, and goal-driven mindset. Provide examples of how you've successfully met or exceeded KPIs in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a telesales role.

How to prepare for a job interview at Driver Hire Southampton

✨Showcase Your Communication Skills

As a Telesales Executive, your ability to communicate clearly and confidently is crucial. During the interview, practice articulating your thoughts and ensure you demonstrate a professional telephone manner. Consider role-playing common sales scenarios to highlight your skills.

✨Familiarise Yourself with CRM Systems

Since the role requires updating CRM systems, it's beneficial to mention any previous experience you have with these tools. If you're familiar with specific CRM software, be prepared to discuss how you've used it to manage customer relationships effectively.

✨Prepare for KPI Discussions

The company values goal-driven individuals, so be ready to talk about your past experiences with KPIs. Share specific examples of how you've met or exceeded targets in previous roles, and express your motivation to achieve similar results in this position.

✨Demonstrate Team Spirit

This role involves working closely with the sales team, so it's important to convey your team-focused attitude. Discuss instances where you've collaborated successfully with colleagues to achieve common goals, showcasing your ability to contribute positively to a team environment.

Telesales Executive
Driver Hire Southampton
Location: Southampton
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