Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer calls, process fuel orders, and manage payments efficiently.
- Company: Join a family-run fuel and lubricant distribution business with a supportive team.
- Benefits: Competitive salary, overtime pay for Saturday mornings, and a friendly work environment.
- Other info: Opportunity to learn and grow within a dynamic family business.
- Why this job: Be the first point of contact and make a difference in customer service.
- Qualifications: Experience in customer service is a plus; strong organisational skills are essential.
The predicted salary is between 26728 - 26728 £ per year.
Full-time Customer Service Advisor
Salary: £26,728.00 per annum (depending on experience)
Working hours: Monday to Friday, 8:00am to 17:00pm (1 hour unpaid lunch break) / 40h per week
Location: Stalbridge, fully office based
Our Client, a family-run fuel and lubricant distribution business, is currently hiring for a full-time Customer Service Advisor to join their team. You will be required to work Saturday mornings for 3 hours, on a rota basis – this will be paid at an overtime rate.
About the role:
- 1st line telephone response
- Answer the telephone to take fuel orders and raise tickets for fuel orders
- Process orders for Transport to deliver
- Take payments over the phone and process group orders
- Direct calls to the relevant departments
- Transfer tickets to other depots and cover for raising repeat order tickets
- Regular internal communication and covering other duties as and when required
About you:
- Experience in a similar role (desirable)
- Inbound telephone experience (desirable)
- Good administrative skills and IT literate
- Highly organised
- Awareness of data protection principles
- Willing to learn about the business and progress
- Able to work under pressure and to prioritise and manage own workload
Customer Service Advisor in Sturminster Newton employer: Driver Hire Manchester
Contact Detail:
Driver Hire Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Sturminster Newton
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves taking orders over the phone, try role-playing with a friend. This will help you feel more confident and prepared for those inbound calls.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed your workload in previous roles. This will demonstrate that you can handle the pressure and prioritise tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor in Sturminster Newton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience, especially in inbound telephone roles or administrative tasks. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share your passion for customer service and any specific experiences that relate to the job description.
Show Off Your Organisational Skills: Since being organised is key for this role, make sure to mention any tools or methods you use to stay on top of your workload. We love seeing candidates who can manage their time effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Driver Hire Manchester
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Customer Service Advisor role. Familiarise yourself with the tasks like taking fuel orders and processing payments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of telephone interaction, practice your phone etiquette. During the interview, demonstrate clear and concise communication. You might even want to prepare for common scenarios, like how you'd handle a difficult customer or take an order efficiently.
✨Highlight Your Organisational Skills
Being organised is key in this role. Think of examples from your past experiences where you successfully managed multiple tasks or prioritised effectively under pressure. Share these stories during your interview to illustrate your ability to handle the workload.
✨Be Ready to Learn
The company values candidates who are willing to learn and grow. Prepare to discuss how you approach learning new processes or systems. Showing enthusiasm for personal development can set you apart from other candidates.