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For Companies At a Glance
- Tasks: Coordinate transport routes for adults and children with special needs, ensuring safety and efficiency.
- Company: A dedicated private transport service focused on accessible transport for SEND and SEN services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of individuals with learning disabilities while honing your organisational skills.
- Qualifications: Experience in transport coordination and strong multitasking abilities are essential.
- Other info: Join a dynamic team where every day brings new challenges and rewards.
The predicted salary is between 30000 - 35000 £ per year.
Location: Harrow
Pay: £30,000 - £35,000
Job Type: Full-time
Accessible Transport | SEND & SEN Services
The Role at a Glance
This is a hands-on, fast-paced role at the heart of a private accessible transport service. You will support the Transport Service Manager and step up as Manager-on-Duty when needed. You will plan and coordinate daily routes for adults with learning disabilities and SEN children and young people (ages 5-25), keeping a 13-vehicle fleet running safely, smoothly, and on time - with people always coming first.
What You Will Be Doing
- Route Planning & Scheduling
- Create and manage daily routes and timetables
- Allocate drivers, passenger assistants, and vehicles
- Optimise routes for efficiency, punctuality, and individual needs
- Keep route plans and journey times accurate and up to date
- Day-to-Day Operations
- Manage last-minute changes (absences, cancellations, timetable updates)
- Respond calmly to live issues like delays, breakdowns, or staff shortages
- Work closely with the Transport Manager to keep services moving
- SEND & Passenger Support
- Ensure transport meets EHCP requirements and risk assessments
- Clearly communicate passenger needs to staff
- Handle sensitive information with care and confidentiality
- Communication & Relationships
- Be a key contact for schools, colleges, families, and care providers
- Share service updates, delays, and route changes clearly and professionally
- Build strong, positive working relationships
- Systems & Admin
- Maintain scheduling systems, databases, and records
- Update rotas, route sheets, and staff allocations
- Support reporting on punctuality, attendance, and performance
Who We Are Looking For
- Essential
- Experience in transport coordination, scheduling, or logistics
- Highly organised with strong multitasking skills
- Clear communicator with great attention to detail
- Calm, confident, and effective under pressure
- Desirable
- Experience working with SEND services or vulnerable passengers
- Familiarity with transport planning or scheduling software
Transport Coordinator in Harrow employer: Driver Hire London West
Contact Detail:
Driver Hire London West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Coordinator in Harrow
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics field, especially those who work with SEND services. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport coordination. Think about how you’d handle real-life scenarios, like managing last-minute changes or communicating with families.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed schedules or routes in the past. This will demonstrate your ability to keep things running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transport Coordinator in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport coordination and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your multitasking abilities and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with SEND services and how you can contribute to our mission. Keep it professional but let your personality come through!
Showcase Relevant Experience: If you've worked with vulnerable passengers or have experience in logistics, make sure to highlight that in your application. We love seeing candidates who understand the unique challenges of this role!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Driver Hire London West
✨Know Your Routes
Familiarise yourself with the local area and potential routes you might be managing. Being able to discuss specific routes and how you would optimise them for efficiency will show your understanding of the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with various stakeholders in previous roles. Highlighting your ability to handle sensitive information and build relationships will resonate well with the interviewers.
✨Stay Calm Under Pressure
Think of scenarios where you've had to manage last-minute changes or unexpected issues. Be ready to share how you handled these situations calmly and effectively, as this is crucial for a Transport Coordinator.
✨Highlight Your Organisational Skills
Bring up specific tools or methods you use to stay organised, especially in a fast-paced environment. Discussing your experience with scheduling systems or databases will demonstrate your readiness for the role.
