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For Companies At a Glance
- Tasks: Plan and coordinate transport routes for adults and children with special needs.
- Company: Dynamic private transport service focused on accessibility and care.
- Benefits: Competitive salary, hands-on experience, and a supportive team environment.
- Why this job: Make a real difference in the lives of individuals with learning disabilities.
- Qualifications: Experience in transport coordination and strong organisational skills.
- Other info: Fast-paced role with opportunities for personal growth and development.
The predicted salary is between 30000 - 35000 £ per year.
Location: Harrow
Pay: £30,000 - £35,000
Job Type: Full-time
Accessible Transport | SEND & SEN Services
The Role at a Glance
This is a hands-on, fast-paced role at the heart of a private accessible transport service. You will support the Transport Service Manager and step up as Manager-on-Duty when needed. You will plan and coordinate daily routes for adults with learning disabilities and SEN children and young people (ages 5-25), keeping a 13-vehicle fleet running safely, smoothly, and on time - with people always coming first.
What You Will Be Doing
- Route Planning & Scheduling
- Create and manage daily routes and timetables
- Allocate drivers, passenger assistants, and vehicles
- Optimise routes for efficiency, punctuality, and individual needs
- Keep route plans and journey times accurate and up to date
- Day-to-Day Operations
- Manage last-minute changes (absences, cancellations, timetable updates)
- Respond calmly to live issues like delays, breakdowns, or staff shortages
- Work closely with the Transport Manager to keep services moving
- SEND & Passenger Support
- Ensure transport meets EHCP requirements and risk assessments
- Clearly communicate passenger needs to staff
- Handle sensitive information with care and confidentiality
- Communication & Relationships
- Be a key contact for schools, colleges, families, and care providers
- Share service updates, delays, and route changes clearly and professionally
- Build strong, positive working relationships
- Systems & Admin
- Maintain scheduling systems, databases, and records
- Update rotas, route sheets, and staff allocations
- Support reporting on punctuality, attendance, and performance
Who We Are Looking For
Essential
- Experience in transport coordination, scheduling, or logistics
- Highly organised with strong multitasking skills
- Clear communicator with great attention to detail
- Calm, confident, and effective under pressure
Desirable
- Experience working with SEND services or vulnerable passengers
- Familiarity with transport planning or scheduling software
Transport Coordinator in Harrow on the Hill employer: Driver Hire London West
Contact Detail:
Driver Hire London West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Coordinator in Harrow on the Hill
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics field, especially those who work with SEND services. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to discuss your experience in transport coordination and how you handle challenges like last-minute changes.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by practising common questions related to transport coordination and SEND services. Think about specific examples from your past experiences that highlight your organisational skills and ability to communicate effectively under pressure.
We think you need these skills to ace Transport Coordinator in Harrow on the Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport coordination and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with SEND services and how you can contribute to our mission. Keep it clear and professional, but let your personality show through.
Showcase Relevant Experience: If you've worked with vulnerable passengers or have experience in logistics, make sure to highlight that in your application. We love seeing candidates who understand the unique challenges of this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Driver Hire London West
✨Know Your Routes
Before the interview, familiarise yourself with common transport routes and challenges in the Harrow area. Being able to discuss specific examples of route planning or scheduling will show your understanding of the role and impress the interviewers.
✨Highlight Your Experience
Make sure to prepare examples from your past experience that demonstrate your organisational skills and ability to handle last-minute changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend to get comfortable discussing sensitive information and updates with various stakeholders.
✨Show Your Passion for SEND Services
If you have experience working with SEND services or vulnerable passengers, be sure to share that during the interview. Expressing your passion for making a difference in the lives of these individuals can set you apart from other candidates.
