At a Glance
- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Be part of Asda, a leading retail company focused on excellent customer service.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
- Why this job: This role offers a fun team environment and the chance to make customers smile.
- Qualifications: We're looking for friendly, enthusiastic individuals eager to learn and help others.
- Other info: Flexible shifts available, including late and weekend options to fit your schedule.
Location: EXPPFS - 4028 LYMINGTON
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 24
Pay Rate: Β£12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 17 June 2025
Our operation runs 24/7, offering various shift patterns to accommodate flexible working. Late and weekend shifts are required, and flexibility with work patterns may be needed.
As a service colleague, you will work across multiple departments to ensure smooth store operations. Tasks may include:
- Serving customers at checkouts
- Preparing pizzas
- Picking for deliveries
- Restocking shelves
We prioritise excellent customer service, welcoming stores, and 'extra special' products. Our team works together to maximise sales and enhance the online shopping experience.
About You
You are friendly, eager to learn, and enthusiastic about working with your team to achieve great results. You enjoy helping customers find what they need and engaging in friendly conversations during their shopping experience.
Benefits
- 15% colleague discount at Asda from day 1 for you and a nominated user
- Discounted rates on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: flexible pay, income tracker, financial coaching, exclusive savings account, and more
- Company pension
- Wellbeing services including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion Networks promoting diversity and inclusion
- Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
- Colleague recognition programs
- Special offers and discounts on various services and activities
Service Colleague employer: Driver Hire Borders
Contact Detail:
Driver Hire Borders Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Colleague
β¨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your enthusiasm for the role during any interviews.
β¨Tip Number 2
Showcase your customer service skills by engaging with customers in your current role or during volunteer work. Share specific examples of how you've gone above and beyond to assist someone, as this will resonate well with our team values.
β¨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend shifts, highlighting your willingness to adapt your schedule can set you apart from other candidates.
β¨Tip Number 4
Research our company culture and values. Understanding what we prioritise, such as teamwork and excellent customer service, will allow you to align your responses during the interview and show that you're a great fit for our team.
We think you need these skills to ace Service Colleague
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your friendliness, eagerness to learn, and any previous retail or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Driver Hire Borders
β¨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or simply making their shopping experience more enjoyable.
β¨Demonstrate Flexibility
Since the role requires working various shifts, including late and weekend hours, highlight your availability and willingness to adapt to different work patterns. This shows that you're committed to being a team player.
β¨Engage with the Team Spirit
This position involves working across multiple departments, so emphasise your ability to collaborate with others. Share experiences where teamwork led to successful outcomes, showcasing your enthusiasm for contributing to a positive work environment.
β¨Prepare for Practical Scenarios
Expect questions about specific tasks you might encounter, like serving at checkouts or restocking shelves. Think through how you would handle these situations and be ready to discuss your approach to ensuring smooth store operations.