At a Glance
- Tasks: Lead urgent and emergency care services, ensuring patient safety and experience.
- Company: Spinwell is a dynamic recruitment agency focused on public sector opportunities.
- Benefits: Enjoy a competitive pay rate, holiday entitlement, and pension contributions.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
- Why this job: Join a high-profile leadership role that impacts patient care and drives organisational change.
- Qualifications: Must have a degree, management qualifications, and extensive health sector experience.
Role: General Manager
Contract Length: Until substantive recruitment completed
Location: Croydon
IR35: Inside
Pay Rate to Intermediary: £35.34 per hour + holidays + pension
Spinwell is recruiting for a General Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE GENERAL MANAGER
The role of the General Manager for Urgent, Emergency and Acute care, within Integrated Adult Care (IAC) is to deliver the following services in line with the Trust’s patient promises and the Directorate’s focus on patient safety and patient experience:
- Emergency Department (A&E)
- Urgent Treatment Centre (UTC)
- Acute Medical Unit.
- Medical Same Day Emergency Care (MSDEC)
- Croydon Urgent Care Alliance (CUCA)
This is a high profiled leadership role within the Trust with an emphasis on operational delivery but also contributing to strategic director of the IAC Directorate.
The post holder will work with the ADO and Clinical Business Unit Leads to lead a team that will deliver the Trust’s patient promises within Acute Emergency services. The focus will be on ensuring the delivery of excellence with respect to patient experience and safety.
The post holder will make a contribution to the Trust’s overall strategic direction.
The post holder will deliver the relevant Trust targets, standards, KPIs and contractual requirements of GP commissioners, including through active negotiations with GPs and other commissioners.
SKILLS/EXPERIENCE OF THE GENERAL MANAGER
- Educated to First Degree Level and Masters or equivalent Qualification or experience
- Post Graduate Management related qualification (or Corporate experience) in an Acute Health Sector Environment.
- In depth knowledge of Health Sector practices and functionswith an Acute Hospital and current targets in place.
- Knowledge of current legislation and NHS Policy.
- Clear understanding of the NHS Agenda
- Able to recognise and deliver exemplary customer / patient interaction.
- Ability to inspire confidence and respect of others through excellent communication, negotiation and influencing skills.
- Ability to hold direct and non- direct reports to account.
- Excellent oral & written communication skills.
- Self-starter – able to manage and organise own workload to ensure deadlines are met.
- Ability to establish sustainable working relationships internally and externally to the Trust.
- Advance problem solving skills, innovative and creative thinker.
- Advanced computer skills
- Ability to establish sustainable working relationships internally
- and externally to the Trust.
- Proven track record of senior operational management experience in a multi-disciplinary environment.
- High level of developed leadership and organisational skills.
- Highly developed interpersonal and facilitation skills, with ability to gain and maintain credibility with senior clinicians.
- Highly developed analytical skills.
- Extensive experience of influencing decision making within a large and complex organisation.
- Considerable knowledge & experience of emergency and acute care practice, e.g. queue management, alternative care pathways, HOT clinics.
- Budget management experience.Specifically managing a budget whilst delivery CIP schemes.
- Managing complex organisational change projects, including working with clinic / non clinical staff to change team structures and ways of working.
- Highly motivated and enthusiastic individual prepared to drive organisational through change.
- Creative and innovative approach to issues and the promotion of new ideas.Embracing change to work practices and service delivery.
- Demonstrating positivity in the face of adversity.
- Able to work autonomously as well as within a team.
- Evidence of continued professional development.
If you are a General Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
#J-18808-LjbffrGeneral Manager - NHS in Croydon employer: Driver Hire Borders
As a General Manager within the NHS in Croydon, you will be part of a dynamic and supportive work culture that prioritises patient safety and experience. The role offers excellent opportunities for professional growth and development, with a focus on leadership in a high-profile environment. With competitive pay rates, a commitment to diversity, and a strong emphasis on teamwork, this position is ideal for those looking to make a meaningful impact in the public health sector.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - NHS in Croydon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Driver Hire Borders.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Driver Hire Borders.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Driver Hire Borders, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace General Manager - NHS in Croydon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Driver Hire Borders.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Driver Hire Borders.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Driver Hire Borders. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Driver Hire Borders. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Driver Hire Borders
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Driver Hire Borders’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
