Branch Assistant

Branch Assistant

Swansea Full-Time 21600 - 36000 £ / year (est.) No home office possible
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Driver Hire Borders

At a Glance

  • Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic team environment.
  • Company: Join Booker, a leading wholesaler known for its commitment to excellent customer service.
  • Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
  • Other info: Flexible hours available; check our website for specific opening times.
  • Why this job: Perfect for those who love teamwork and want to make a real impact on customer satisfaction.
  • Qualifications: Must be 17 or older with a positive attitude and passion for customer service.

The predicted salary is between 21600 - 36000 £ per year.

What\’s in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

You will be responsible for

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.

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Branch Assistant employer: Driver Hire Borders

At Booker, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture that encourages teamwork and a commitment to customer service, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Located in a dynamic environment, our team members enjoy a fulfilling role with the chance to make a real impact every day.
Driver Hire Borders

Contact Detail:

Driver Hire Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Booker is looking for.

✨Tip Number 2

Familiarise yourself with Booker's operations and values. Understanding their commitment to customer satisfaction will help you articulate how you can contribute to their team effectively.

✨Tip Number 3

Prepare to discuss your ability to thrive in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or adapted quickly to changing situations.

✨Tip Number 4

Dress appropriately for the interview to reflect the professional image that Booker values. Being well-presented shows that you take the opportunity seriously and are ready to represent the brand.

We think you need these skills to ace Branch Assistant

Customer Service Skills
Teamwork
Time Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Adaptability
Positive Attitude
Organisational Skills
Ability to Work in a Fast-Paced Environment
Reliability
Sales Skills
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Booker is looking for in a Branch Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job. Emphasise any previous roles where you demonstrated a can-do attitude and excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Driver Hire Borders

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went the extra mile for a customer, as this aligns perfectly with what the company values.

✨Demonstrate a Can-Do Attitude

Prepare to discuss situations where you've faced challenges and how you approached them with a positive mindset. Employers appreciate candidates who can adapt and maintain a proactive attitude in a fast-paced environment.

✨Research the Company and Its Benefits

Familiarise yourself with Booker’s offerings and benefits, such as the colleague discount card and health support resources. This shows that you are genuinely interested in the company and its culture, which can set you apart from other candidates.

✨Dress Appropriately and Be Punctual

First impressions matter! Ensure you arrive on time and are dressed appropriately for the interview. Being well-presented reflects your professionalism and respect for the opportunity.

Branch Assistant
Driver Hire Borders
Location: Swansea
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