At a Glance
- Tasks: Assist customers, keep shelves stocked, and provide speedy service in a dynamic team environment.
- Company: Join Booker, a leading wholesaler with a commitment to excellent customer service.
- Benefits: Enjoy discounts at Tesco, health perks, and a comprehensive benefits package including a pension plan.
- Other info: Flexible hours available; check our website for specific operational times.
- Why this job: Be part of a vibrant team where every day brings new challenges and opportunities for growth.
- Qualifications: Must be 17 or older with a positive attitude and a passion for customer service.
The predicted salary is between 24000 - 36000 € per year.
What’s in it for you
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months, a Tesco colleague discount card with 10% off, increasing to 15%, at Tesco for four days after each pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
- Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
- Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An discounts website with savings on everyday purchases, including a cycle-to-work scheme.
- After 3 months, eligibility to join the Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
- Retirement savings plan (pension) with Booker matching contributions up to 5%.
- Life Assurance coverage for death in service, up to three times your annual pay.
- Health and wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP services for you and your family.
- A comprehensive holiday package.
About the role
We seek individuals with a positive attitude, passionate about delivering excellent customer service and willing to go the extra mile. You will work in a dynamic, fast-paced environment as part of a team, where no two days are the same. Our operation runs 5/7 days (please check our website for specific hours). Applicants must be aged 17 or over.
Your responsibilities
- Prioritize customer needs by ensuring they find what they need quickly, keeping shelves stocked, providing speedy service at the tills, and offering friendly farewells.
- For deliveries, accurately pick items to meet customer orders.
Requirements
- A positive attitude
- A passion for customer service
- Willingness to go the extra mile
- Punctuality and proper presentation.
Branch Assistant in Broadstairs employer: Driver Hire Borders
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our comprehensive benefits package, including discounts at Tesco and health support services, ensures our employees feel valued and supported in their roles. With opportunities for personal growth and a dynamic environment, working as a Branch Assistant at Booker is not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Broadstairs
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This role is all about delivering excellent service, so demonstrating your commitment to this will set you apart.
✨Tip Number 2
Familiarise yourself with the products and services offered by Booker. Knowing what they sell and how they operate can help you engage in meaningful conversations during interviews, showcasing your proactive approach and genuine interest in the company.
✨Tip Number 3
Prepare to discuss examples of when you've gone the extra mile for customers in previous roles. This could be anything from resolving a complaint to providing exceptional service. Real-life examples will illustrate your dedication and fit for the role.
✨Tip Number 4
Dress appropriately and present yourself well for any in-person meetings or interviews. First impressions matter, especially in a customer-facing role. A neat appearance reflects your professionalism and respect for the opportunity.
We think you need these skills to ace Branch Assistant in Broadstairs
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements. Highlight your customer service experience and any relevant skills that align with the role of a Branch Assistant.
Tailor Your CV:Customise your CV to reflect your experience in customer service and teamwork. Use specific examples that demonstrate your positive attitude and willingness to go the extra mile, as these are key traits for this position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service. Mention why you want to work at Booker and how you can contribute to their team. Be sure to express your enthusiasm for the role and the company.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a fast-paced environment.
How to prepare for a job interview at Driver Hire Borders
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went the extra mile to help a customer, as this aligns perfectly with what the company is looking for.
✨Demonstrate a Positive Attitude
A positive attitude is crucial for this role. During the interview, maintain a friendly and upbeat demeanour. Use positive language and show that you are adaptable and ready to tackle challenges in a fast-paced environment.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, so ensure you present yourself well. This shows respect for the interviewer's time and reflects the professionalism expected in the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations related to customer service. Prepare by thinking of scenarios where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your problem-solving skills.
