Service Colleague

Service Colleague

Workington Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
  • Company: Be part of Asda, a leading retail company dedicated to excellent customer service.
  • Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
  • Why this job: Work in a friendly team, gain valuable experience, and contribute to a welcoming shopping environment.
  • Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
  • Other info: Flexible shifts available, including late and weekend hours to fit your lifestyle.

Location: Workington Moss Bay Road

Employment Type: Part time

Contract Type: Permanent

Shift Pattern: Days

Hours per Week: 12

Pay Rate: £12.21

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 17 June 2025

Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. We offer flexible working to fit your lifestyle, with late and weekend shifts being a requirement. As a service colleague, you will work across various departments to ensure the smooth operation of our stores. Your duties may include serving customers at checkouts, preparing pizzas, picking for home deliveries, or replenishing shelves. We prioritize excellent customer service, welcoming stores, and 'extra special' products. Working as a team, we aim to maximize sales and deliver a great online shopping experience.

About You

You are naturally friendly, eager to learn, and committed to providing excellent customer service. You enjoy working with your team and are flexible to work across different departments to achieve great results.

Why Join Us?

  • Alongside a competitive salary, you will enjoy benefits such as:
  • 15% colleague discount on shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and offers on Asda services like Mobile, Pharmacy, Opticians, and more
  • Access to Wagestream for flexible pay, financial coaching, and savings
  • Company pension
  • Wellbeing services including virtual GP, counselling, legal, and more
  • Inclusion networks to promote diversity and inclusion
  • Parental leave policies including maternity, paternity, and shared parental leave
  • Colleague recognition programs
  • Special offers and discounts on various activities and services

Service Colleague employer: Driver Hire Borders

Asda is an excellent employer for those seeking a rewarding role as a Service Colleague in Workington, where we prioritise a supportive and inclusive work culture. With flexible working hours, competitive pay, and a range of benefits including discounts on shopping and services, we empower our colleagues to thrive both personally and professionally. Join us to be part of a dynamic team that values customer service and offers numerous opportunities for growth and recognition.
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Contact Detail:

Driver Hire Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the specific duties of a Service Colleague. Understanding tasks like serving customers, preparing pizzas, and replenishing shelves will help you demonstrate your knowledge during any interviews.

✨Tip Number 2

Showcase your customer service skills by sharing relevant experiences. Think of times when you went above and beyond for a customer or worked effectively in a team, as these qualities are essential for this role.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various shifts, highlighting your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

Research our company culture and values. Understanding what we prioritise, such as excellent customer service and teamwork, will allow you to align your answers with our expectations during the interview process.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Sales Skills
Adaptability
Basic Food Preparation Skills
Inventory Management
Cash Handling
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your customer service skills and flexibility.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in retail or customer service roles. Use bullet points for clarity and focus on achievements that showcase your ability to work in a team and provide excellent service.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Service Colleague at this particular store and how your skills align with their values of excellent customer service and teamwork.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Service Colleague.

How to prepare for a job interview at Driver Hire Borders

✨Show Your Customer Service Skills

As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.

✨Demonstrate Flexibility

This role requires working across various departments and different shifts. Highlight your adaptability and willingness to take on diverse tasks. Mention any previous experience where you successfully juggled multiple responsibilities.

✨Emphasise Teamwork

Working as part of a team is crucial in this position. Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to achieving a goal or improving service.

✨Research the Company Culture

Understanding the company's values and culture can set you apart. Familiarise yourself with their commitment to customer service and community involvement. This will help you align your answers with what they value most.

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