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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: Be part of a friendly team, learn new skills, and make a real impact on customer experience.
- Qualifications: A positive attitude and willingness to learn are essential; no prior experience required.
- Other info: Flexible shifts available, including weekends and late hours to fit your lifestyle.
The predicted salary is between 25800 - 27600 £ per year.
Job Title
Service Colleague
Location
Dunfermline
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
36
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
11 August 2025
George Team Leader
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Driver Hire Borders
Contact Detail:
Driver Hire Borders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in a retail environment. Understanding how different areas like checkouts, home deliveries, and stock replenishment work will help you demonstrate your versatility during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Being able to share specific instances where you went above and beyond for customers can set you apart.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working late and on weekends, expressing your willingness to adapt your schedule can make a positive impression.
✨Tip Number 4
Research Asda's values and culture. Understanding what they stand for and how they prioritise customer experience will allow you to align your answers with their expectations during the interview process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that match what they are looking for.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek.
Highlight Teamwork Skills: Since the role involves working across various departments, emphasise your ability to work well in a team. Mention any previous experiences where you collaborated with others to achieve a common goal.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Driver Hire Borders
✨Show Your Enthusiasm
As a service colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities within a team.
✨Highlight Teamwork Skills
This position involves working across multiple departments, so emphasise your ability to collaborate effectively with others. Share specific instances where you contributed to a team goal or helped a colleague succeed.
✨Prepare for Customer Scenarios
Think about common customer interactions and how you would handle them. Be ready to discuss how you would assist customers in finding products or resolving issues, showcasing your problem-solving skills and commitment to customer satisfaction.
