Operations Manager

Operations Manager

Workington Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch service in-store and online.
  • Company: Join Asda, a leading retailer transforming the shopping experience for customers.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
  • Why this job: Be part of a dynamic retail transformation and make a real impact on customer experiences.
  • Qualifications: Proven leadership skills and ability to thrive in fast-paced environments required.
  • Other info: Work a flexible three-week rota, including weekends and evenings.

The predicted salary is between 36000 - 60000 £ per year.

Job Title

Operations Manager

Location

Workington

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

4 August 2025About the Role Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountabilityfor the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety. About You You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time. You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience. Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation. Apply today by completing an onlineapplication…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discretionary company bonus scheme
  • Access to an enhanced electric car scheme
  • Free eye test for you and your nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

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Operations Manager employer: Driver Hire Borders

Asda is an exceptional employer, offering a dynamic work environment in Workington where Operations Managers play a pivotal role in shaping the future of retail. With a strong focus on employee growth, inclusive culture, and a comprehensive benefits package including discounts, wellbeing support, and flexible pay options, Asda empowers its leaders to drive service excellence while ensuring a rewarding career path. Join us to make a meaningful impact on customer experiences both in-store and online.
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Contact Detail:

Driver Hire Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the latest trends in retail operations. Understanding how online and in-store experiences are evolving will help you demonstrate your knowledge during interviews and show that you're ready to lead in this changing environment.

✨Tip Number 2

Network with current or former Operations Managers in the retail sector. They can provide valuable insights into the role and may even refer you to opportunities within their organisations, including ours at StudySmarter.

✨Tip Number 3

Prepare to discuss specific examples of how you've led diverse teams and delivered operational excellence. Being able to articulate your past successes will set you apart from other candidates.

✨Tip Number 4

Showcase your adaptability and problem-solving skills. In a fast-paced retail environment, being able to think on your feet and adjust plans as needed is crucial, so be ready to share relevant experiences.

We think you need these skills to ace Operations Manager

Leadership Skills
Operational Excellence
Customer Service Orientation
Team Management
Adaptability to Change
Attention to Detail
Coaching and Mentoring
Strong Communication Skills
Influencing Skills
Problem-Solving Skills
Time Management
Ability to Work in a Fast-Paced Environment
Strategic Thinking
Performance Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management. Use specific examples of how you've led teams, improved processes, and delivered results in previous roles.

Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Highlight your leadership style and how it has positively impacted your teams. Make sure to mention your adaptability and attention to detail, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential qualities for an Operations Manager.

How to prepare for a job interview at Driver Hire Borders

✨Understand the Role

Make sure you thoroughly understand the responsibilities of an Operations Manager. Familiarise yourself with the key aspects of the role, such as leadership, operational excellence, and customer service. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Leadership Style

Prepare to discuss your leadership style and how you've successfully led diverse teams in the past. Be ready to provide examples of how you've coached and mentored colleagues, as this is crucial for the role.

✨Demonstrate Adaptability

Retail is fast-paced and ever-changing, so be prepared to share examples of how you've adapted to change in previous roles. Highlight your ability to execute plans effectively, even under pressure.

✨Engage with Their Strategy

Research the company's strategy and values before the interview. Show that you're not just interested in the job, but also in how you can contribute to their future goals and enhance the customer shopping experience both in-store and online.

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