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For Companies At a Glance
- Tasks: Lead and optimise store and online operations for an exceptional customer experience.
- Company: Join Asda, a dynamic retailer transforming the shopping experience for customers.
- Benefits: Enjoy 15% discount, flexible pay options, wellness support, and more perks from day one.
- Why this job: Be part of a retail revolution, making a real impact on customer satisfaction every day.
- Qualifications: Proven leadership in diverse teams, operational excellence, and adaptability in fast-paced environments.
- Other info: Work a three-week rolling rota, including weekends and evenings, as part of a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Job Title
Operations Manager
Location
Leigh
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Operations
Closing Date
6 July 2025
About the Role
Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation.
Our Operations Managers are integral to the successful execution of our future strategy and have overall accountabilityfor the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience.
As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety.
About You
You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time.
You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience.
Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation.
Apply today by completing an onlineapplication…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
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Operations Manager employer: Driver Hire Borders
Contact Detail:
Driver Hire Borders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail operations, especially around online shopping and customer service. This knowledge will help you demonstrate your understanding of the industry during interviews.
✨Tip Number 2
Network with current or former Operations Managers in the retail sector. They can provide valuable insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led diverse teams and improved operational efficiency in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Showcase your leadership style by engaging in community or volunteer projects that require team management. This experience can highlight your ability to lead and mentor effectively, which is crucial for the Operations Manager role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management. Use specific examples of how you've led teams, improved processes, or enhanced customer experiences in previous roles.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your leadership style, adaptability, and commitment to operational excellence, making sure to connect your skills to the company's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager.
How to prepare for a job interview at Driver Hire Borders
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operations Manager. Familiarise yourself with the key aspects of the job, such as leading diverse teams, ensuring operational excellence, and delivering high-performance standards.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with the company's values. Share examples of how you've successfully coached and mentored team members in the past, highlighting your ability to influence at all levels.
✨Demonstrate Adaptability
Retail is fast-paced and ever-changing, so be ready to provide examples of how you've adapted to change in previous roles. Discuss specific situations where you had to pivot quickly and how you managed those transitions effectively.
✨Prepare Questions
Have a list of insightful questions ready to ask the interviewer. This shows your genuine interest in the role and the company. Consider asking about their future strategies, how they measure success in this position, or what challenges they foresee in the coming years.
