Driver and Vehicle Standards Agency (DVSA) is seeking a Service Delivery Manager to lead the delivery and continual improvement of a portfolio of IT services. You will work with customers, stakeholders, suppliers, and colleagues to monitor performance, manage risks, and drive service improvements to deliver reliable customer outcomes.
You will oversee supplier performance, ensure services meet SLAs and business needs, and mentor Associate Service Delivery Managers while promoting a culture of
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IT Services Delivery Lead — Flexible Work in Uxbridge employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer that prioritises inclusivity and employee well-being, offering a generous pension contribution of 28.97% and 25 days of annual leave, which increases with service. With a strong focus on professional development, employees have access to various training opportunities and flexible working arrangements, fostering a supportive work culture that values collaboration and customer service excellence.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
