Traffic Examiner

This job is with Driver and Vehicle Standards Agency , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary Please note: The Birmingham post will be based in Garretts Green You have just contributed to ensuring that Britain's roads are one of the safest in Europe. How did you do that? You're on a check-site next to a busy motorway, inspecting a HGV belonging to a company with a high infringement rate. The driver is keen to finish the route and unhappy with the interruption. You use your knowledge and experience to assess and monitor the tachograph records. Finding that the driver has been driving for too long without a break, you state your case as to why they must not drive any further and take a break, immediately. The driver is not happy, but you keep a level head to explain the consequences and the impact on road safety. You are a DVSA Traffic Examiner. We are looking for self-motivated individuals to join our professional enforcement team as a Commercial Vehicle Traffic Examiner. Traffic Examiners contribute to the integrity of road safety and standards to keep Britain moving safely and sustainably. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Important Application Information We are running four separate recruitment campaigns for this role. Candidates should apply to one campaign only, selecting the option that best matches their preferred location and working pattern. Please review the below campaigns carefully before submitting your application. 482401 - Traffic Examiner 482410 - Traffic Examiner 482411 - Traffic Examiner 482412 - Traffic Examiner Job description What can you do in a week? Carry out roadside checks on vehicles and prohibit dangerous vehicles and drivers at various locations such as fixed enforcement sites, coach parks and motorway service areas. Complete inspections of vehicles to ensure they were compliant with - weight, operator's licence, drivers' hours, vehicle excise, driving licence and Construction and Use Regulations. Inspect and analyse tachograph records for discrepancies or anomalies. Prepare accurate and detailed reports and papers for prosecution cases or the Traffic Commissioner. Answer driver's hours queries from customers, offering advice, guidance and education as required. Attend team meetings and collaborate with colleagues. You will make a difference to the safety of our roads every day. A typical Traffic Examiner will also: Work on behalf of the Traffic Area Office. Investigating environmental complaints into illegal parking and operations of vehicles. Preparing case papers and recommendations on investigation of the instigation of court proceeding and present evidence on behalf of DVSA in Court. Ensure high levels of Customer Service and maintain good relationships with internal and external stakeholders. Ensure Health we will provide you with all the training you need. What we particularly need from you are skills such as: Communication Excellent oral and written communication skills are needed to engage with others. Probing for information while gathering further details is a key part of the role. You will be looked upon as the example. You will have to keep a level head and be able to give advice and education effectively and pass that on to others. Teamwork Individually you will be the professional contact representing the DVSA, but you will work with a team to coordinate your work focus. It's essential that you're the kind of person who can work effectively with others. A valuable team member, working towards shared goals. Eye for Detail You will need to pay particular attention to detail for all aspects of the role from assessing vehicles to administration duties. Resilience In terms of flexibility around working hours and adapting to changes in requirements. This is also a public facing role and can, at times, be a challenging job. You may be required to have difficult conversations and take action that may affect the income of a person or to prosecute at court. We support each other to cope with difficult situations, but it's important you understand what this job entails, and lone working is part of this. IT Skills For administrative duties, the ability to follow processes, interpret data and write detailed reports will be required. Additional Information There will be extensive training on all aspects of the role. Some of the training will take place in our training centres, usually in Avonmouth or Chadderton. Other training will be completed online over MS Teams. You may be required to travel to various DVSA locations in order to carry out your role and there is potential for overnight stays. This may also include working outside of normal hours. An overnight allowance is paid to staff for overnight stays. The Traffic Examiner role can be physically demanding, which will include getting in and out of large commercial vehicles. It is requirement of this role that staff are able to meet the credible witness status in court proceedings on behalf of the DVSA. Any convictions or material casting doubt on the reliability of a witness could harm DVSAs chances of a successful prosecution and damage the reputation of the agency. Please note, as part of our onboarding process we facilitate social media and online checks. Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services. Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders. If you have a question about flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please take note that DVSA does not hold a UK Visa