At a Glance
- Tasks: Conduct driving tests and ensure road safety while providing clear feedback.
- Company: Join the DVSA, a diverse and inclusive employer committed to public service.
- Benefits: Enjoy 25 days annual leave, a generous pension, and career development opportunities.
- Other info: Full-time role with excellent training and support for your career growth.
- Why this job: Make a real difference in road safety and help drivers succeed.
- Qualifications: Must be 23+, hold a valid driving licence, and have strong communication skills.
The predicted salary is between 30485 - 30485 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer. About the job Job summary Do you always drive safely and follow the Highway Code? Are you a resilient person who can remain cool, calm, and collected under pressure? Can you multi-task in a fast-paced environment? Are you good at giving feedback sensitively? If so, we'd love to hear from you!
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
The Driver and Vehicle Standards Agency (DVSA) is seeking dedicated individuals to join our team as Driving Examiners. This vital public service role plays an important part in keeping Britain's roads safe, as well as connecting people and their communities.
As a Driving Examiner, you will work at a DVSA driving test centre with a team of professionals. You will spend your day conducting driving tests; each test is approximately 57 minutes long and Examiners working full-time are expected to complete 7 tests a day. During the tests you will:
- Communicate clearly with members of the public, giving clear instructions.
- Put nervous drivers at ease.
- Keep yourself, the driver, and other members of the public safe.
- Have a strong awareness of your surroundings both within and outside of the car.
- Use a tablet to record results during tests, maintaining accurate records.
- Assess the competence of drivers undertaking practical driving tests, evaluating their ability to drive safely and responsibly under varying road and traffic conditions.
- Ensure that only those who meet the required standards are granted a driving license.
- Hold difficult conversations with the driver and deliver driving test outcomes sensitively, clearly, and professionally.
As well as carrying out driving tests you'll be collaborating with colleagues, discussing the current local traffic conditions on test routes and finding alternatives if there are problems like roadworks, and sharing ideas about how to improve the service for customers as well as light admin such as writing up feedback for test candidates, checking your schedule and answering customer queries.
At all times, our Driving Examiners uphold impartiality, professionalism, and integrity, and act as a role model for the DVSA and Civil Service.
We are looking for individuals who:
- Are aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126).
- Have held a full manual UK or EU driving licence continuously for the last 3 years.
- Have no more than 3 penalty points on their licence at time of application.
- Understand and can demonstrate what safe driving looks like (you don't need a background in driver training or a driving-related profession).
- Are resilient and remain calm and composed in stressful situations.
- Are able to efficiently manage multiple tasks simultaneously.
- Have strong observational skills and attention to detail.
- Have excellent communication skills, with the ability to give clear instructions, hold difficult conversations, and deliver messages sensitively.
- Can adapt their style to a diverse range of customers to ensure that every driver feels respected.
- Make fair, impartial, evidence-based decisions.
- Uphold high standards of professionalism and integrity.
- Are willing to travel to various test centres as required.
After the on-boarding process is complete successful candidates will start a 6-week Driving Examiner training programme. This will equip you with everything that you need to know for the role. All Driving Examiners must pass this training programme. It is comprehensive and fast-paced so before you apply, please ensure that you are ready and willing to undertake the 6-week full time training programme.
Full-time Driving Examiners work 37 hours a week over seven days. One weekend day is required to be worked each month, but you'll get a weekday off each time one is scheduled. This role is not suitable for hybrid working and will require the successful candidate to work solely from a DVSA driving test centre.
Alongside your salary of £30,485, Driver and Vehicle Standards Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
Our selection process ensures a comprehensive assessment of each applicant's skills and potential fit within our organisation. The selection process for this role will include an application form, online assessments, interviews, and a driving assessment.
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website.
Driving Examiner - Birmingham & Wolverhampton Area in Solihull employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer, offering a supportive and inclusive work environment in the Birmingham and Wolverhampton area. With generous benefits such as a substantial pension contribution, 25 days of annual leave that increases with service, and excellent career development opportunities, DVSA prioritises employee well-being and professional growth. Join a diverse team dedicated to enhancing road safety while enjoying a fulfilling career that makes a real difference in the community.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Driving Examiner - Birmingham & Wolverhampton Area in Solihull
✨Tip Number 1
Get to know the DVSA and its values! Research the agency's mission and how they contribute to road safety. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Driving Examiner, you'll need to give clear instructions and handle sensitive conversations. Role-play with a friend or family member to get comfortable with delivering feedback.
✨Tip Number 3
Stay calm under pressure! Think of scenarios where you might need to keep your cool, like dealing with nervous drivers. Practising mindfulness techniques can help you manage stress effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you prepare for the selection process. Don’t miss out!
We think you need these skills to ace Driving Examiner - Birmingham & Wolverhampton Area in Solihull
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of Driving Examiner.
Tailor Your Application:Make sure to tailor your application to highlight the skills and experiences that match the job description. Focus on your communication skills and ability to handle pressure, as these are key for a Driving Examiner.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your answers concise. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered in the selection process.
How to prepare for a job interview at Driver and Vehicle Standards Agency
✨Know Your Highway Code
Brush up on the Highway Code before your interview. Being a Driving Examiner means you need to demonstrate a solid understanding of safe driving practices and regulations. Familiarise yourself with key rules and recent updates, as this will show your commitment to road safety.
✨Stay Calm Under Pressure
Since the role requires you to remain composed in stressful situations, practice scenarios where you might need to give difficult feedback or manage nervous drivers. Think about how you can keep the atmosphere relaxed while still being professional.
✨Showcase Your Communication Skills
Prepare examples that highlight your ability to communicate clearly and sensitively. You might be asked to demonstrate how you'd handle a challenging conversation, so think about past experiences where you've successfully navigated similar situations.
✨Demonstrate Your Multi-Tasking Ability
The job involves managing multiple tasks simultaneously, from conducting tests to recording results. Be ready to discuss how you prioritise tasks and stay organised, especially in a fast-paced environment. Consider using specific examples from your previous roles.
