Driver Business Services Support Officer in Nottingham

Driver Business Services Support Officer in Nottingham

Nottingham Full-Time 30000 - 40000 £ / year (est.) No home office possible
Driver and Vehicle Standards Agency

At a Glance

  • Tasks: Provide essential admin support for the Driver Services team and ensure smooth operations.
  • Company: Join the DVSA, dedicated to making Britain's roads safer and more sustainable.
  • Benefits: Enjoy a generous pension, 25 days leave, flexible working, and a great work-life balance.
  • Other info: Opportunity to grow within a respected agency focused on innovation and collaboration.
  • Why this job: Be part of a mission to improve road safety and contribute to a greener future.
  • Qualifications: Strong organisational skills and proficiency in Microsoft Office 365 tools required.

The predicted salary is between 30000 - 40000 £ per year.

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. We're working hard to:

  • make roads safer
  • improve services for our customers
  • make road transport greener and healthier
  • harness the potential of technology and data
  • grow and level up the economy

Benefits:

  • Employer pension contribution of 28.97% of your salary.
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days) plus 8 bank holidays and a privilege day for the King's birthday.
  • Flexible working options where we encourage a great work-life balance.

Responsibilities:

The post-holder is responsible for ensuring all administrative support activities are carried out efficiently and effectively for the Driver Services Business Services team, with a strong service focus that contributes to the effective delivery of Operations frontline services. The postholder will provide an efficient and professional service to the driver service directorate. Your responsibilities will include, but aren't limited to:

  • Managing the Operations mailboxes, ensuring requests are triaged, escalated, and monitored as required.
  • Acting as secretariat for key meetings and networks across Operations, drafting agendas, arranging guest attendance, taking action points, and assigning these to responsible owners.
  • Extracting and sharing information pertaining to driver services risks with internal stakeholders as requested.
  • Supporting the running of driver services events, identifying suitable venues, and assisting with the running of events on the day.
  • Contributing to the development of robust business cases by obtaining relevant information on costs, performance, MI etc.
  • Working in collaboration with colleagues across all functions for the good of DVSA and to create a high performing and well-respected Agency.

Key Requirements:

  • Can you demonstrate excellent organisational skills, with the ability to prioritise effectively in a fast-paced environment?
  • Are you confident using a range of Microsoft Office 365 tools, including Forms and Live Events, as well as Word, Excel and PowerPoint?
  • Do you have a clear understanding of corporate risk management and governance?

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Driver Business Services Support Officer in Nottingham employer: Driver and Vehicle Standards Agency

The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With generous benefits such as a substantial pension contribution, flexible working options, and ample annual leave, DVSA prioritises employee well-being and work-life balance. Additionally, the agency offers numerous opportunities for professional growth and development, making it an ideal place for those seeking meaningful and rewarding careers in public service.
Driver and Vehicle Standards Agency

Contact Detail:

Driver and Vehicle Standards Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Driver Business Services Support Officer in Nottingham

✨Tip Number 1

Network like a pro! Reach out to current or former employees at DVSA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to organisational skills and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your experience.

✨Tip Number 3

Show your enthusiasm for the role and the agency's mission during the interview. Talk about how you can contribute to making roads safer and improving services – it’ll make you stand out as a candidate who truly cares!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there.

We think you need these skills to ace Driver Business Services Support Officer in Nottingham

Organisational Skills
Prioritisation Skills
Microsoft Office 365
Risk Management
Governance Understanding
Event Management
Communication Skills
Collaboration Skills
Administrative Support
Attention to Detail
Data Extraction
Meeting Coordination
Customer Service Focus

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities mentioned in the job description. We want to see how you can contribute to making roads safer and improving services for our customers!

Show Off Your Organisational Skills: Since this role requires excellent organisational skills, give us examples of how you've successfully managed tasks or projects in a fast-paced environment. We love seeing real-life scenarios that demonstrate your ability to prioritise effectively!

Be Confident with Tech: Don’t forget to mention your proficiency with Microsoft Office 365 tools! If you've used Forms, Live Events, or any other relevant software, let us know. We’re keen on candidates who can harness technology to support our operations.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at DVSA!

How to prepare for a job interview at Driver and Vehicle Standards Agency

✨Know Your Stuff

Make sure you understand the DVSA's mission and how the Driver Business Services Support Officer role fits into it. Familiarise yourself with their key responsibilities, especially around administrative support and service delivery. This will show that you're genuinely interested in the role and the agency.

✨Show Off Your Organisational Skills

Prepare examples of how you've effectively managed multiple tasks or projects in a fast-paced environment. Think about times when you prioritised effectively or handled unexpected challenges. This will demonstrate your ability to thrive in the dynamic setting of the DVSA.

✨Get Comfortable with Tech

Brush up on your Microsoft Office 365 skills, particularly with Forms and Live Events. If you can, practice using these tools before the interview. Being able to confidently discuss your experience with these applications will give you an edge, as they are crucial for the role.

✨Understand Risk Management

Familiarise yourself with corporate risk management and governance principles. Be ready to discuss how you would approach risk in the context of driver services. This knowledge will show that you’re not just organised but also aware of the bigger picture in terms of safety and compliance.

Driver Business Services Support Officer in Nottingham
Driver and Vehicle Standards Agency
Location: Nottingham

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