Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and provide tailored solutions to meet client needs.
- Company: Join the DVSA, a diverse employer committed to road safety in Great Britain.
- Benefits: Generous pension contributions, 25 days annual leave, and career progression opportunities.
- Other info: Inclusive workplace with a focus on continuous improvement and leadership.
- Why this job: Make a real difference in road safety while building strong client connections.
- Qualifications: Experience in relationship management and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the job
Do you have proven experience in managing positive customer relationships as a relationship manager, or other similar role? Can you develop strong client relationships with customers? Have you a problem-solving aptitude with experience of negotiating and providing solutions based on customer needs? If so, we'd love to hear from you!
The Driver Services Directorate at the Driver and Vehicle Standards Agency (DVSA) delivers essential driver services that support road safety across Great Britain. Our teams provide high-volume, customer-focused services, underpinned by strong leadership, effective resource management, and continuous improvement. This role is key to developing and managing relationships with a network of vocational and motorcycle driving test business customers.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays.
Business Account Manager in Newport employer: Driver and Vehicle Standards Agency
Contact Detail:
Driver and Vehicle Standards Agency Recruiting Team
dftrecruitment.grs@cabinetoffice.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Driver and Vehicle Standards Agency on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Business Account Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to relationship management and problem-solving. We can even role-play with a friend to boost our confidence and refine our answers!
✨Tip Number 3
Showcase your achievements! When we get the chance to talk about our experience, let’s highlight specific examples of how we've built strong client relationships and solved problems. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the DVSA team.
We think you need these skills to ace Business Account Manager in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Account Manager role. Highlight your experience in managing customer relationships and problem-solving skills, as these are key to what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully developed client relationships or solved problems in previous roles. We love seeing tangible results!
Be Authentic: Let your personality shine through in your application. We value inclusivity and authenticity, so don’t hesitate to express what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Driver and Vehicle Standards Agency
✨Know Your Customer Relationship Skills
Make sure you can clearly articulate your experience in managing customer relationships. Think of specific examples where you've successfully built rapport and resolved issues. This will show that you understand the importance of client relationships in the role.
✨Research DVSA and Its Services
Familiarise yourself with the Driver and Vehicle Standards Agency and its mission. Understanding their services, especially those related to road safety, will help you align your answers with their goals and demonstrate your genuine interest in the position.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare a few scenarios where you had to negotiate or provide solutions based on customer needs. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Your Commitment to Inclusivity
As DVSA is an inclusive employer, be ready to discuss how you value diversity and inclusion in the workplace. Share any experiences you have that highlight your commitment to creating a welcoming environment for all customers and colleagues.