At a Glance
- Tasks: Lead and manage training delivery for frontline services, ensuring high-quality learning experiences.
- Company: Join the DVSA, a diverse and inclusive employer committed to road safety.
- Benefits: Enjoy 25 days annual leave, flexible working, and a generous pension contribution.
- Other info: Hybrid working options available with excellent career development opportunities.
- Why this job: Make a real impact on road safety while developing your leadership skills.
- Qualifications: MCIPD or Level 7/Masters in a relevant field required.
The predicted salary is between 57515 - 57515 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer. The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. We're working hard to:
- Make roads safer
- Improve services for our customers
- Make road transport greener and healthier
- Harness the potential of technology and data
- Grow and level up the economy
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options where we encourage a great work-life balance.
Job description: Provides strategic leadership for DVSA's frontline training delivery, overseeing the development of operational learning for Driving Examiners, Enforcement Officers and Vehicle Assessors. Works with stakeholders to deliver high-quality, customer-focused training and commission specialist solutions aligned to organisational priorities. Leads professional teams, ensuring services meet evolving business needs, align with Civil Service frameworks and support DVSA's future vision, capability and workforce development objectives.
Your responsibilities will include, but aren't limited to:
- Work with People Directorate colleagues, particularly HR Business Partners and Strategic workforce Planning to gain business intelligence and understanding of strategic business priorities and skills requirements.
- Understand the customer/end user requirements, interpreting Department for Transport and organisation priorities and aligning learning needs to DVSA.
- Demonstrate leadership by providing influence, direction and guidance to staff.
- Work to cultivate good relationships and communications with internal and external stakeholders.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Essential qualifications:
- MCIPD or a Level 7/Masters qualification in a relevant subject, or equivalent.
Required experience:
- Experience of leading a professional operational training service in a multi-disciplined organisation and working at a strategic level as part of an HR Senior team.
- Direct experience of developing coherent, fully integrated capability and learning strategies, using management information, customer feedback and understanding organisational and departmental priorities.
- Demonstrable track record in delivering high quality learning and development services and products.
- Experience in adult learning.
- Experience in leading and managing change.
- Ability to understand technical training requirements and translate technical requirements into education, learning and development products.
- Experience of managing multi-disciplinary and geographically dispersed teams.
Working hours, office attendance and travel requirements: Full time roles consist of 37 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. Regular travel to other offices will be required, which may involve overnight stays.
Visa Sponsorship: Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Behaviours: We'll assess you against these behaviours during the selection process: Managing a Quality Service, Seeing the Big Picture, Delivering at Pace, Leadership.
Benefits: Alongside your salary of £57,515, Driver and Vehicle Standards Agency contributes £16,662 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
Things you need to know: Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
How to apply: Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
Further Information: We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.
Reasonable Adjustments: As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best.
Contact point for applicants: Job contact: Name: Julie Kanaan, Email: julie.kanaan@dvsa.gov.uk
Head of Training Delivery - Frontline Services in Newcastle upon Tyne employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer that prioritises inclusivity and employee well-being, offering a generous pension scheme, flexible working options, and ample annual leave. With a strong commitment to professional development and a supportive work culture, DVSA empowers its employees to thrive while contributing to safer and more sustainable road transport across the UK. Join us in making a meaningful impact on road safety and enjoy a fulfilling career in a dynamic environment.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
dftrecruitment.grs@cabinetoffice.gov.uk
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