At a Glance
- Tasks: Lead and manage a remote team to enhance bus compliance and enforcement strategies.
- Company: Join the DVSA, a forward-thinking agency committed to road safety and sustainability.
- Benefits: Enjoy a competitive salary, generous leave, flexible working, and a strong pension scheme.
- Other info: Dynamic role with opportunities for career growth and innovation.
- Why this job: Make a real difference in public transport safety while developing your leadership skills.
- Qualifications: Proven leadership experience with remote teams and excellent communication skills required.
The predicted salary is between 44241 - 44241 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the job
Can you lead and manage remote, geographically dispersed, multi-disciplinary teams, and clearly communicate complex technical requirements? Are you an effective communicator, with strong written and verbal skills, able to engage credibly at all levels and across a wide range of situations? Have you successfully led innovation and managed change to improve services or outcomes? If so, we'd love to hear from you!
The purpose of the role is to provide leadership and day-to-day management of DVSA's Remote Enforcement Office Bus Compliance team, who provide a variety of services supporting the enforcement strategy of enable, prevent and respond and extending the reach, depth and breadth of our remote enforcement activities. The post holder requires excellent communication and stakeholder management skills as they will be working closely with the Department for Transport (DfT), frontline Enforcement staff, the Central Licensing Office (CLO), Office of the Traffic Commissioner (OTC), Vehicle Operators, Local authorities, Intelligence, the Strategic Traffic Management Office (STMO), Remote Enforcement Office (REO), and central policy teams.
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. We're working hard to:
- Make roads safer
- Improve services for our customers
- Make road transport greener and healthier
- Harness the potential of technology and data
- Grow and level up the economy
The post holder will make timely, proportionate decisions in complex and evolving environments, using professional judgement and intelligence to manage risk and priorities. They will drive continuous improvement by reviewing practice and using early-intervention and nudge approaches to influence compliance.
Your responsibilities will include, but aren't limited to:
- Lead a national team delivering DVSA's bus compliance and remote enforcement activity
- Shape and influence future enforcement strategy and policy at senior level
- Build strong partnerships with DfT, Traffic Commissioners, operators and local authorities
- Use data and intelligence to drive targeted enforcement and improve compliance outcomes
- Champion innovation, expanding remote and desk-based enforcement approaches
- Make high-quality, risk-based decisions in a fast-paced and evolving environment
- Develop and motivate a dispersed team to deliver consistent, high-quality services
- Manage national operations, resources and performance against key business targets
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Required experience: To be successful in this role you will need to have the following experience:
- Proven leadership skills with management of remote, dispersed multidisciplined teams, and ability to communicate the complex technical requirements of the Operator Licence Scheme
- Management experience:
- Proven communication skills (both written and oral) with the ability to communicate at all levels, in a variety of situations
- Evidence of leading innovation and change
- Evidence of establishing comprehensive performance and data metrics and managing a quality service
- Experience of meeting targets and objectives
- Sound understanding and knowledge of DVSA's roadside and enforcement activities and the regulatory frameworks for operators
- Experience in the management and investigation of operators
- Experience of Bus Operator account management (BOAM), Bus Service Operator Grants (BSOG), Bus Open Data Service (BODS), Public Service Vehicles Accessibility Regulations (PSVAR) and Accessible Information Regulations (AIR) schemes
- Experience in dealing with Freedom of Information and Parliamentary Question requests
Working hours, office attendance and travel requirements:
Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part-time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation. Extensive travel to other offices will be required, which may involve overnight stays.
Visa Sponsorship: Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Licences: Full and current UK driving licence.
Behaviours: We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
Benefits: Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. This includes:
- A generous annual leave entitlement
- Attractive pension options with an employer contribution of 28.97%
- Flexible working
- Good career development opportunities
- A variety of career paths
- Inclusive working environments and much more to support a healthy work/life balance
Things you need to know: Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
How to apply: Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.
Further information on the selection process: We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.
Reasonable Adjustments: As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best.
Contact point for applicants: Job contact: Gareth Prismick, Email: gareth.prismick@dvsa.gov.uk
National Remote Enforcement Office Manager (Bus Compliance) employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer that prioritises inclusivity and employee development, offering a supportive work culture where innovation thrives. With flexible working arrangements and a commitment to career progression, employees can enjoy a healthy work-life balance while contributing to the vital mission of making Britain's roads safer and more sustainable. The DVSA also provides generous benefits, including a substantial pension contribution and ample annual leave, making it an attractive choice for those seeking meaningful and rewarding employment.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land National Remote Enforcement Office Manager (Bus Compliance)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the DVSA or bus compliance. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and communication. Think about how you’ve led teams and managed change in the past – these stories will make you stand out!
✨Tip Number 3
Show your passion for innovation! Be ready to discuss how you’ve driven improvements in previous roles. The DVSA loves forward-thinkers who can bring fresh ideas to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find loads of resources to help you ace the process.
We think you need these skills to ace National Remote Enforcement Office Manager (Bus Compliance)
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your experience in leading remote teams. Use specific examples that demonstrate how you've effectively communicated complex ideas and managed change. We want to see how you can inspire and motivate a dispersed team!
Tailor Your Personal Statement:Your personal statement is your chance to shine! Make it relevant to the role by aligning your experiences with the job description. Focus on your ability to build strong stakeholder relationships and drive continuous improvement, as these are key for us.
Be Data-Driven:Since this role involves using data to make decisions, don’t forget to mention your experience with performance metrics and data analysis. Show us how you've used data to influence compliance outcomes in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find more resources to help you along the way!
How to prepare for a job interview at Driver and Vehicle Standards Agency
✨Know Your Stuff
Make sure you have a solid understanding of the DVSA's bus compliance and enforcement activities. Brush up on relevant regulations and frameworks, as well as any recent changes in policy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading remote teams and managing change. Think about specific situations where you've successfully driven innovation or improved services. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
Since this role requires strong communication skills, practice articulating complex ideas simply and clearly. You might want to do mock interviews with a friend or family member to get comfortable with explaining technical requirements and engaging at different levels.
✨Engage with Stakeholders
Be ready to discuss how you've built strong relationships with various stakeholders in the past. Think about how you can leverage data and intelligence to drive compliance outcomes. Showing that you understand the importance of collaboration will set you apart from other candidates.
