Driver and Vehicle Standards Agency is seeking a Service Delivery Manager to lead the delivery and continual improvement of IT services that support operations and strategic objectives. You will monitor performance, manage risks and issues, and drive improvements while building strong relationships with customers, stakeholders, and suppliers.
The role involves overseeing supplier and contract delivery, ensuring service levels align with business needs and priorities, and providing guidance to
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Strategic IT Service Delivery Leader in Leeds employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer that prioritises inclusivity and employee well-being, offering a generous pension contribution of 28.97% and 25 days of annual leave, which increases with service. With a strong focus on professional development, employees have access to various training opportunities and flexible working arrangements, fostering a supportive work culture that values collaboration and customer service excellence.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
