Senior Service Designer: Shape End-to-End Public Services in Leeds
Senior Service Designer: Shape End-to-End Public Services

Senior Service Designer: Shape End-to-End Public Services in Leeds

Leeds Full-Time 42000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design user-centred public services and collaborate with diverse teams.
  • Company: Government agency in Leeds focused on enhancing public services.
  • Benefits: Generous pension, flexible working options, and extensive benefits.
  • Why this job: Make a real difference in public services while working collaboratively.
  • Qualifications: Experience with government standards, prototyping, and workshop facilitation.
  • Other info: Opportunity to shape end-to-end services in a supportive environment.

The predicted salary is between 42000 - 60000 £ per year.

A government agency in Leeds seeks a Senior Service Designer to enhance user-centered services through collaboration with multidisciplinary teams. The role involves designing services, conducting user research, and translating insights into accessible designs. Applicants should have experience with government standards and be skilled in prototyping and workshop facilitation. This position offers extensive benefits, including a generous pension contribution and flexible working options.

Senior Service Designer: Shape End-to-End Public Services in Leeds employer: Driver and Vehicle Standards Agency

As a leading government agency in Leeds, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact on public services. With extensive benefits such as a generous pension contribution and flexible working options, we are committed to supporting your professional growth and well-being while you work alongside talented multidisciplinary teams to enhance user-centered services.
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Contact Detail:

Driver and Vehicle Standards Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Designer: Shape End-to-End Public Services in Leeds

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work in government services. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best service design projects. Make sure to include examples of user research and how you’ve translated insights into designs that meet government standards.

✨Tip Number 3

Prepare for interviews by practising common questions related to service design and user-centred approaches. We recommend role-playing with a friend to get comfortable discussing your experience and ideas.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Service Designer: Shape End-to-End Public Services in Leeds

User-Centered Design
Collaboration
Service Design
User Research
Prototyping
Workshop Facilitation
Government Standards
Accessibility Design

Some tips for your application 🫡

Show Your Passion for User-Centred Design: When writing your application, let us see your enthusiasm for creating user-centred services. Share examples of how you've collaborated with teams to enhance user experiences and make sure to highlight any relevant projects that showcase your skills.

Tailor Your Application to the Role: Make sure your application speaks directly to the Senior Service Designer position. Use the job description as a guide and align your experience with the key responsibilities, like conducting user research and prototyping. This will help us see how you fit into our team.

Highlight Your Experience with Government Standards: Since this role involves working within government frameworks, it's crucial to mention any experience you have with government standards. We want to know how you've navigated these guidelines in your previous roles, so don’t hold back!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!

How to prepare for a job interview at Driver and Vehicle Standards Agency

✨Know Your User-Centred Design Principles

Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in a government context. This will show that you understand the importance of designing services that truly meet users' needs.

✨Showcase Your Collaboration Skills

Since the role involves working with multidisciplinary teams, be prepared to share examples of how you've successfully collaborated with others. Highlight specific projects where teamwork led to enhanced service design outcomes, and don’t forget to mention any challenges you overcame together.

✨Demonstrate Your Prototyping Expertise

Bring along examples of your prototyping work or be ready to discuss your process in detail. Whether it's low-fidelity sketches or high-fidelity prototypes, showing your ability to translate insights into tangible designs will impress the interviewers.

✨Prepare for Workshop Facilitation Questions

Expect questions about your experience in facilitating workshops. Think of a few key examples where you led a workshop, the techniques you used, and the outcomes achieved. This will highlight your ability to engage stakeholders and gather valuable insights effectively.

Senior Service Designer: Shape End-to-End Public Services in Leeds
Driver and Vehicle Standards Agency
Location: Leeds
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