Driver and Vehicle Standards Agency is recruiting a Service Delivery Manager to lead the delivery and continual improvement of IT services, ensuring they meet business needs and deliver excellent customer outcomes. You will work with customers, stakeholders and suppliers to monitor performance, manage risks and drive service improvements, with leadership for Associate Service Delivery Managers.
This role sits within civil service governance and includes pension contributions, generous annual
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IT Service Delivery Lead - Drive Quality & SLA Excellence employer: Driver and Vehicle Standards Agency
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer that prioritises inclusivity and employee well-being, offering a generous pension contribution of 28.97% and 25 days of annual leave, which increases with service. With a strong focus on professional development, employees have access to various training opportunities and flexible working arrangements, fostering a supportive work culture that values collaboration and customer service excellence.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
