At a Glance
- Tasks: Lead and develop key business systems for the Driver and Vehicle Standards Agency.
- Company: Join an inclusive employer committed to diversity and innovation.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension contribution.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact on vital services while developing your career.
- Qualifications: Experience in managing integrated systems and engaging with stakeholders is essential.
The predicted salary is between 44241 - 44241 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the job
The role holder is responsible for effective performance and continuous development of a number of DVSA's major business systems, including the Driving Test Control System, Driver CPC Recording and Evidencing Systems and core areas of the Testing and Registration System. The role holder manages, develops and leads the DTCS and CPC Systems team in conjunction with the Business Systems manager, matrix manages the associate the DTCS and CPC systems manager [both HEO] and across the Business Systems team to ensure all individuals develop the skills required to support all operational systems. They will also support services delivered via our online practical test booking portals.
The systems supported by the Business Systems team are being replaced by our Driver Services Platform (DSP) project and so roles within the team will be impacted as DSP starts to deliver those replacement systems.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options where we encourage a great work-life balance.
Your responsibilities will include, but aren't limited to:
- Alongside the Business Systems Managers, manage the business systems to ensure that they provide our stakeholders and customers with the required services.
- Ensure they perform to the best possible level in liaison with ICT and external IT suppliers.
- Monitor system performance and use to identify any issues and define and implement solutions, attend the SRM.
- Ensure performance data/information is updated internally and at Gov.UK.
- Act as the system owner within formal project governance for a level of major and minor developments to these systems.
- Work with Digital and Data, Policy, Operations and Service and other Product Managers within an Agile framework to deliver changes where frontend systems meet user needs and support the GDS service manual.
- Responsible for test strategy for business systems. Ensure different types of testing are employed as appropriate (from external users out to performance and/or pen tests).
- Act as the team's point of contact, when the Head of Business Systems is not available, to provide and ensure that contributions (directly provided or gained from other team members) to briefings, comms, FoIs etc. are provided to time.
- Support the management, develop of staff to ensure they are trained with the skills required.
Required experience:
- Experience of managing integrated systems providing critical business services.
- Experience of implementing developments to system functionality and managing change for users.
- Experience of engagement with senior stakeholders.
- Management of risk based testing of transactional websites including accessibility & usability, plus the ability to define test strategies.
- Development of requirements for ICT systems including internet services.
- An understanding of how product and service management work together.
- Good working knowledge of the driver & ride practical test systems/service.
Working hours, office attendance and travel requirements:
Full time roles consist of 37 hours per week. Regular travel to other offices (Newcastle or Nottingham) will be required especially during initial training, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
Behaviours we'll assess you against during the selection process:
- Changing and Improving
- Managing a Quality Service
- Working Together
Benefits:
- Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Selection process details:
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
How to apply:
Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
Reasonable Adjustments:
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best.
Further information on nationality requirements and working for the Civil Service is available.
Cross Systems Manager employer: Driver and Vehicle Standards Agency
At the Driver and Vehicle Standards Agency, we pride ourselves on being an inclusive employer that values diversity and promotes a supportive work culture. With generous benefits such as a substantial pension contribution, flexible working options, and excellent career development opportunities, we empower our employees to thrive in their roles while making a meaningful impact on public services. Join us in a dynamic environment where your skills will be nurtured, and your contributions will help shape the future of driving standards in the UK.
Contact Details:
Driver and Vehicle Standards Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cross Systems Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Cross Systems Manager at Driver and Vehicle Standards Agency!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Driver and Vehicle Standards Agency or be willing to refer you for that Cross Systems Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Driver and Vehicle Standards Agency who’s on the lookout for their next Cross Systems Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Cross Systems Manager role at Driver and Vehicle Standards Agency!
We think you need these skills to ace Cross Systems Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Driver and Vehicle Standards Agency. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Driver and Vehicle Standards Agency
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Driver and Vehicle Standards Agency. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
