Senior Service Designer in City of Westminster

Senior Service Designer in City of Westminster

City of Westminster Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and improve end-to-end services using data and evidence.
  • Company: DVSA, a forward-thinking organisation focused on user research and service design.
  • Benefits: Generous pension contributions, 25 days annual leave, and more.
  • Why this job: Join a dynamic team to make a real difference in public services.
  • Qualifications: Experience in service design and collaboration with diverse teams.
  • Other info: Opportunity for career growth in a supportive environment.

The predicted salary is between 36000 - 60000 Β£ per year.

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts.

Benefits:

  • Employer pension contribution of 28.97% of your salary.
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8.

Senior Service Designer in City of Westminster employer: Driver and Vehicle Standards Agency

As a Senior Service Designer at DVSA, you will be part of a dynamic and collaborative work culture that prioritises innovation and user-centric design. With generous benefits including a substantial pension contribution and increasing annual leave, DVSA is committed to fostering employee growth and well-being, making it an excellent employer for those seeking meaningful and impactful work in a supportive environment.
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Contact Detail:

Driver and Vehicle Standards Agency Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Service Designer in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working at DVSA. A friendly chat can give us insights into the company culture and maybe even a referral!

✨Tip Number 2

Show off your portfolio! As a Senior Service Designer, having a solid portfolio that showcases your best work is crucial. Make sure it highlights your process and the impact of your designs.

✨Tip Number 3

Prepare for the interview by understanding DVSA's services. Dive deep into their current projects and think about how you can contribute to improving them. We want to see your passion for service design!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Senior Service Designer in City of Westminster

Service Design
User Research
Data Analysis
Agile Methodologies
Collaboration
Communication Skills
Problem-Solving Skills
Stakeholder Engagement
End-to-End Service Delivery
Multi-Disciplinary Teamwork
Evidence-Based Decision Making
Adaptability
User-Centred Design

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your experience in service design and how it aligns with our mission at DVSA. We want to see how you can contribute to our team!

Showcase Your Collaboration Skills: Since you'll be working with multi-disciplinary teams, it's crucial to demonstrate your ability to collaborate effectively. Share examples of past projects where you've worked alongside different experts, just like we do at StudySmarter.

Use Data to Your Advantage: As a Senior Service Designer, your decisions should be data-driven. Include specific instances where you've used data and evidence to improve services or processes. This will show us that you understand the importance of evidence-based design.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Driver and Vehicle Standards Agency

✨Know Your Service Design Fundamentals

Make sure you brush up on the core principles of service design. Understand how to create user-centred services and be ready to discuss your experience with end-to-end service delivery. This will show that you’re not just familiar with the theory but can apply it in practice.

✨Showcase Your Collaboration Skills

Since you'll be working with multi-disciplinary teams, be prepared to share examples of how you've successfully collaborated with different roles like user researchers and developers. Highlight specific projects where teamwork led to improved outcomes, as this will demonstrate your ability to thrive in a delivery-focused environment.

✨Bring Data to the Table

As the role involves using data and evidence to improve services, come equipped with examples of how you've used data in your previous work. Discuss any metrics or insights that influenced your design decisions, showing that you can back up your ideas with solid evidence.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask about their current projects or challenges they face. This not only shows your interest in the role but also gives you a chance to assess if the company culture and values align with yours.

Senior Service Designer in City of Westminster
Driver and Vehicle Standards Agency
Location: City of Westminster
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