Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and develop strong relationships with driving test business customers.
- Company: Join the DVSA, a leader in road safety and inclusive employer.
- Benefits: Generous pension contributions, 25 days annual leave, and career growth opportunities.
- Other info: Inclusive workplace committed to diversity and continuous improvement.
- Why this job: Make a real difference in road safety while building valuable client relationships.
- Qualifications: Experience in relationship management and problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
This job is with Driver and Vehicle Standards Agency, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the job
Do you have proven experience in managing positive customer relationships as a relationship manager, or other similar role? Can you develop strong client relationships with customers? Have you a problem-solving aptitude with experience of negotiating and providing solutions based on customer needs? If so, we'd love to hear from you!
The Driver Services Directorate at the Driver and Vehicle Standards Agency (DVSA) delivers essential driver services that support road safety across Great Britain. Our teams provide high-volume, customer-focused services, underpinned by strong leadership, effective resource management, and continuous improvement. This role is key to developing and managing relationships with a network of vocational and motorcycle driving test business customers.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays.
Business Account Manager employer: Driver and Vehicle Standards Agency
Contact Detail:
Driver and Vehicle Standards Agency Recruiting Team
dftrecruitment.grs@cabinetoffice.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Driver and Vehicle Standards Agency on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Business Account Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to relationship management and problem-solving. We can even role-play with a friend to boost our confidence and refine our answers!
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you’ve successfully built client relationships or solved problems. Numbers and results speak volumes, so let’s make them count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available that can help us stand out from the crowd.
We think you need these skills to ace Business Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Account Manager role. Highlight your experience in managing customer relationships and problem-solving skills, as these are key to what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully developed client relationships or solved problems in previous roles. We love seeing tangible results!
Be Authentic: Let your personality shine through in your application. We value inclusivity and authenticity, so don’t hesitate to express what makes you unique and how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at Driver and Vehicle Standards Agency
✨Know Your Customer Relationship Skills
Make sure you can clearly articulate your experience in managing customer relationships. Think of specific examples where you've successfully built rapport and resolved issues. This will show that you understand the importance of client relationships in the role.
✨Demonstrate Problem-Solving Prowess
Prepare to discuss situations where you've had to negotiate or provide solutions based on customer needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Research DVSA and Its Services
Familiarise yourself with the Driver and Vehicle Standards Agency and its mission. Understanding their services and how they contribute to road safety will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Show Enthusiasm for Continuous Improvement
Since the role involves continuous improvement, be ready to discuss how you've contributed to process enhancements in previous roles. Highlight any initiatives you've taken to improve customer service or operational efficiency, as this will resonate well with the interviewers.