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For Companies At a Glance
- Tasks: Join an agile team to develop and improve digital products that meet user needs.
- Company: Be part of the DVSA, a forward-thinking organisation focused on service excellence.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Why this job: Make a real difference by shaping products that enhance customer experiences.
- Qualifications: Experience in product development and a passion for understanding user needs.
- Other info: Great career growth opportunities with 25 days annual leave plus more!
The predicted salary is between 35663 - 35663 £ per year.
Location: Bristol, Newcastle-upon-Tyne, Nottingham, Swansea (Hybrid)
Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
The role holder will be a subject matter expert (SME) working within a multi-disciplined agile team, creating product backlog items on the delegated authority of the Product Manager. They will represent the needs of potentially diverse stakeholders (with an interest in the digital product), and capture and translate those user needs into deliverables, ensuring the product meets user needs now, and in the future, as they evolve. They will ensure the product delivers the Driver and Vehicle Standards Agency (DVSA) strategic and policy outcomes in a cost-effective and efficient manner.
Top Responsibilities
- Work with the Product Manager to develop products from inception through to implementation — responding to legislative changes, technical progress, and customer demand to improve service effectiveness while keeping the customer at the heart of decision-making.
- Analyse product data to highlight the benefits, costs, risks, and impacts of proposed changes, and use these insights to develop well-informed recommendations and proposals for key stakeholders and decision‑making forums.
- Understand and represent customer requirements, ensuring that user needs are clearly articulated and incorporated into product development to drive better outcomes and service improvements.
- Monitor product performance, including customer satisfaction, cost‑effectiveness, value for money, and risk—escalating concerns or opportunities to the Product Manager to support continuous improvement.
- Provide expert product guidance and subject‑matter expertise to internal teams, stakeholders, and external partners, ensuring alignment with technical standards, business needs, and service‑level expectations.
Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here.
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
Product Specialist in West Bromwich employer: Driver and Vehicle Standards Agency (DVSA)
Contact Detail:
Driver and Vehicle Standards Agency (DVSA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, and think about how your skills as a Product Specialist can help them achieve their goals. This will show you're genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role and what unique insights you can bring to the team. Keep it concise and engaging—make them want to learn more about you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Product Specialist in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Product Specialist role. We want to see how you can represent diverse stakeholders and meet user needs, so don’t hold back on those relevant examples!
Showcase Your Expertise: As a subject matter expert, it’s crucial to demonstrate your knowledge in product development and customer requirements. Use specific instances where you've successfully analysed data or improved service effectiveness to really stand out.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward language that gets to the point. Avoid jargon unless it’s necessary, and make sure your passion for the role shines through without overwhelming us with too much information.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’ll be set!
How to prepare for a job interview at Driver and Vehicle Standards Agency (DVSA)
✨Know Your Product Inside Out
As a Product Specialist, you'll need to demonstrate your understanding of the product and its users. Research the DVSA's digital products and be ready to discuss how you would improve them based on user needs and data analysis.
✨Showcase Your Stakeholder Skills
You'll be representing diverse stakeholders, so it's crucial to highlight your experience in gathering and translating user requirements. Prepare examples of how you've successfully engaged with stakeholders in the past and how you ensured their needs were met.
✨Be Data-Driven
Analysing product data is key in this role. Come prepared with insights from previous projects where you used data to inform decisions. Be ready to discuss how you would approach analysing product performance and making recommendations.
✨Emphasise Continuous Improvement
The role involves monitoring product performance and seeking opportunities for improvement. Share your thoughts on how you would approach this in the context of the DVSA's products, and provide examples of how you've contributed to continuous improvement in your previous roles.
