At a Glance
- Tasks: Conduct driving tests and ensure road safety while supporting nervous drivers.
- Company: Join the DVSA, a vital public service organisation dedicated to road safety.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension contribution.
- Other info: Flexible working options and comprehensive training provided for successful candidates.
- Why this job: Make a real difference in your community by helping people gain their driving licence.
- Qualifications: Must be 23+, hold a full UK/EU driving licence, and have excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
The Driver and Vehicle Standards Agency (DVSA) is seeking dedicated individuals to join our team as Driving Examiners. This vital public service role plays an important part in keeping Britain’s roads safe, as well as connecting people and their communities.
Responsibilities
- Work at a DVSA driving test centre with a team of professionals.
- Conduct driving tests; each test is approximately 57 minutes long and Examiners working full-time are expected to complete 7 tests a day.
- Communicate clearly with members of the public, giving clear instructions.
- Put nervous drivers at ease.
- Keep yourself, the driver, and other members of the public safe.
- Have a strong awareness of your surroundings both within and outside of the car.
- Use a tablet to record results during tests, maintaining accurate records.
- Assess the competence of drivers undertaking practical driving tests, evaluating their ability to drive safely and responsibly under varying road and traffic conditions.
- Ensure that only those who meet the required standards are granted a driving license.
- Hold difficult conversations with the driver and deliver driving test outcomes sensitively, clearly, and professionally.
- Collaborate with colleagues, discussing the current local traffic conditions on test routes and finding alternatives if there are problems like roadworks.
- Share ideas about how to improve the service for customers.
- Perform light admin such as writing up feedback for test candidates, checking your schedule, and answering customer queries.
At all times, our Driving Examiners uphold impartiality, professionalism, and integrity, and act as a role model for the DVSA and Civil Service.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
- Aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126).
- Have held a full manual UK or EU driving licence continuously for the last 3 years.
- Have no more than 3 penalty points on their licence at time of application.
- Understand and can demonstrate what safe driving looks like.
- Are resilient and remain calm under pressure.
- Can multi-task in a fast-paced environment.
- Have strong observational skills and attention to detail.
- Have excellent communication skills, with the ability to give clear instructions, hold difficult conversations, and deliver messages sensitively.
- Can adapt their style to a diverse range of customers to ensure that every driver feels respected.
- Make fair, impartial, evidence-based decisions.
- Uphold high standards of professionalism and integrity.
- Willing to travel to various test centres as required.
Training
Once the recruitment and onboarding process is complete, successful candidates will start a 7-week Driving Examiner training programme, which will equip you with everything that you need to know for the role. All Driving Examiners must pass this training programme. It is comprehensive and fast-paced so before you apply, please ensure that you are ready and willing to undertake this:
- Week 1: at your designated test centre.
- Week 2: online.
- Week 3 & 4: test control training at a local test centre.
- Week 5, 6, & 7: practical assessment training & guidance at a regional training facility, this may be residential, with expenses covered by DVSA.
How to Apply
This vacancy closes at 23:55 on Wednesday 31st December 2025.
Driving Examiner (Southwest of England & East Midlands and London & Southeast of England) in Norwich employer: Driver and Vehicle Standards Agency (DVSA)
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working options, generous annual leave, and a robust pension scheme, DVSA fosters a diverse and inclusive environment where employees can thrive while contributing to the vital mission of road safety across the Southwest of England, East Midlands, London, and Southeast regions.
Contact Details:
Driver and Vehicle Standards Agency (DVSA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Driving Examiner (Southwest of England & East Midlands and London & Southeast of England) in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former Driving Examiners on LinkedIn or local driving schools. They can give you insider tips and maybe even refer you directly to the DVSA.
✨Tip Number 2
Practice your communication skills. As a Driving Examiner, you'll need to give clear instructions and handle tough conversations. Role-play with a friend to get comfortable with this.
✨Tip Number 3
Stay updated on road safety regulations and driving standards. This knowledge will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the DVSA.
We think you need these skills to ace Driving Examiner (Southwest of England & East Midlands and London & Southeast of England) in Norwich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the role of a Driving Examiner involves and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Communication Skills:As a Driving Examiner, clear communication is key. In your written application, highlight any experiences where you've had to give instructions or hold difficult conversations. We want to see how you can put nervous drivers at ease and communicate effectively.
Be Professional and Personable:We’re looking for candidates who can maintain professionalism while being approachable. In your application, share examples of how you've balanced these traits in past roles. This will show us that you can uphold the DVSA's standards while connecting with the public.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it gives you a chance to explore more about us and the role before hitting that 'apply' button.
How to prepare for a job interview at Driver and Vehicle Standards Agency (DVSA)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driving Examiner. Familiarise yourself with the key tasks like conducting driving tests, communicating clearly, and maintaining safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Clear Communication
As a Driving Examiner, you'll need to give clear instructions and hold difficult conversations. Practise explaining complex ideas simply and calmly. You could even role-play with a friend to simulate the interview environment and get comfortable with delivering sensitive feedback.
✨Demonstrate Your Observational Skills
During the interview, be prepared to discuss how you would assess a driver's competence. Think of examples from your past experiences where you've had to pay attention to detail or make quick decisions under pressure. This will showcase your ability to uphold high standards of professionalism.
✨Show Your Adaptability
The role requires you to adapt your communication style to different drivers. Think of instances where you've successfully adjusted your approach based on the audience. Sharing these examples will highlight your interpersonal skills and your commitment to making every driver feel respected.
