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- Tasks: Analyse problems and improve digital services with a collaborative Agile team.
- Company: Join DVSA, a key player in keeping Great Britain's roads safe.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Why this job: Make a real impact on critical digital services while developing your career.
- Qualifications: Strong analytical skills and teamwork experience are essential; no formal BA title required.
- Other info: Diverse workplace with excellent growth opportunities and support for professional development.
The predicted salary is between 35663 - 39663 £ per year.
Do you enjoy analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further?
Inspire People are partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. £35,663 (candidates based in Yeading will receive the London Weighting allowance of £4,000) plus generous Civil Service benefits including 28.97% Pension.
We are open to candidates from a range of professional backgrounds. You do not need to currently hold a Business Analyst job title to be successful in this role. DVSA are deliberately open to candidates who can demonstrate strong analytical behaviours, collaboration and delivery experience. This could include experience from roles such as:
- Software Tester or QA
- Data Analyst, MI Analyst or Insight roles
- PMO, Project Support or Junior Project Manager
- Product, Delivery or Service Support roles
- Operational, process improvement or service improvement roles
Experience in digital or technology environments, exposure to Agile ways of working (such as Scrum or Kanban), and experience producing artefacts like user stories or process flows are helpful, but formal BA qualifications, certifications or specific tools experience are not required. What matters most is your ability to analyse problems, work with others and contribute to real‑world digital delivery.
As a Business Analyst, you will report to a Senior Business Analyst and work as part of an Agile Scrum delivery team within DVSA’s Strategy, Policy, Digital and Technology Directorate. The focus of the role is on supporting the improvement and enhancement of live digital services through clear analysis, strong collaboration and delivery‑focused outcomes.
You will work closely with Product Owners, developers, testers, designers and other analysts to translate business problems into structured requirements, supporting incremental delivery and continuous service improvement. You will not be expected to independently own large workstreams; instead, you will contribute as part of a supportive, multidisciplinary team, with guidance and oversight from more senior Business Analysts. You may support services across areas such as MOT systems, driver and vehicle services, commercial vehicle compliance and enforcement platforms.
As a Business Analyst you will:
- Break down business problems into clear business, stakeholder, functional, non‑functional and transition requirements
- Support the creation, refinement and prioritisation of user stories and acceptance criteria
- Work with Product Owners to maintain and refine product backlogs
- Engage stakeholders to understand needs, challenge assumptions and clarify requirements
- Analyse problems to identify root causes, not just surface issues
- Collaborate daily with developers, testers and designers within Agile Scrum teams
- Apply appropriate analysis and modelling techniques to document processes and requirements clearly
- Contribute to the continuous improvement of live digital services, including assisted digital solutions
Essential skills and experience include:
- Strong analytical thinking, with the ability to structure ambiguous problems and contribute to practical delivery outcomes
- Experience working collaboratively within teams to deliver results
- Clear and confident communication skills, able to explain analysis and ideas to different audiences
- Experience gathering, analysing and documenting information to support decisions
- A delivery‑focused mindset, comfortable working at pace and contributing to shared goals
In return, you can expect a flexible working culture, including:
- A Civil Service pension with an employer contribution of 28.97%
- 25 days annual leave, increasing by 1 day each year (up to 30 days), plus 8 bank holidays and a Privilege Day for the King’s birthday
- Flexible and hybrid working options to support a healthy work‑life balance
- Access to a staff discount portal and wider Civil Service benefits
- Strong development and progression opportunities, including funded training, apprenticeships and professional qualifications
- A diverse and inclusive workplace with active staff networks and communities
- A 24‑hour Employee Assistance Programme providing free, confidential support
Why DVSA? DVSA Digital designs, runs and improves high‑profile digital services that keep Great Britain’s roads safe. From MOT services and driver testing to enforcement and compliance systems, your work will have a direct national impact while giving you exposure to a wide range of digital services, stakeholders and delivery challenges. Apply now to use your analytical skills on services that truly matter and take the next step in your career with DVSA.
Business Analyst in Newcastle upon Tyne employer: Driver and Vehicle Standards Agency (DVSA)
Contact Detail:
Driver and Vehicle Standards Agency (DVSA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working as Business Analysts. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common Business Analyst scenarios. Think about how you would break down complex problems or collaborate with stakeholders. Role-playing with a friend can help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Showcase your analytical skills in real-time! During interviews, be ready to discuss specific examples of how you've tackled challenges in previous roles. Highlight your ability to analyse problems and deliver results, as that’s what employers are really looking for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at DVSA.
We think you need these skills to ace Business Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your analytical skills and any relevant experience, even if it’s from a different job title. We want to see how you can bring your unique background to the table!
Showcase Your Collaboration Skills: Since this role involves working closely with various stakeholders, emphasise your teamwork experiences. Share examples of how you've successfully collaborated in past roles, as we value strong communication and collaboration at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the role. We appreciate clarity, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Driver and Vehicle Standards Agency (DVSA)
✨Know Your Analytical Skills
Before the interview, take some time to reflect on your analytical skills and experiences. Be ready to discuss specific examples where you've successfully broken down complex problems and contributed to solutions, especially in a collaborative environment.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working within Agile Scrum teams, brush up on Agile principles and practices. Be prepared to discuss how you've engaged with stakeholders and contributed to user stories or process flows in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you identified root causes of issues and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Clear communication is key for a Business Analyst. Practice explaining your analysis and ideas in a straightforward manner. Be ready to demonstrate how you've effectively communicated with different audiences, whether they are technical or non-technical stakeholders.