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- Tasks: Lead and manage driving test operations, ensuring excellent service and team performance.
- Company: Join the Driver and Vehicle Standards Agency (DVSA), a key player in UK road safety.
- Benefits: Enjoy flexible working, 25 days annual leave, and a generous pension contribution.
- Why this job: Make a real impact on road safety while developing your leadership skills in a supportive environment.
- Qualifications: Must hold a full UK or EU driving licence for 3 years and have team management experience.
- Other info: Opportunities for professional qualifications and a diverse, inclusive workplace await you.
The predicted salary is between 29200 - 37600 £ per year.
1 week ago Be among the first 25 applicants
Driver and Vehicle Standards Agency (DVSA) provided pay range
This range is provided by Driver and Vehicle Standards Agency (DVSA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Driver and Vehicle Standards Agency (DVSA)
Recruitment Marketing Partner at Department for Transport (DfT), United Kingdom
Salary: £34,233 – A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
As Local Driving Test Manager, you will be responsible for all aspects of Driving Test operational management within a given Driving and Vehicle Standards Agency (DVSA) sector. This involves leading, managing, motivating, and inspiring staff across the sector to deliver excellent service, with a strong commitment to driving and delivering business efficiencies, maintaining the integrity of the driving test and contributing to the wider safe driving principles. You will line manage on average, up to 12 members of staff across several test centre locations.
Top Responsibilities
- Setting clear performance expectations, monitoring delivery, and providing feedback to ensure achievement of desired outcomes.
- Monitoring and managing performance of examiners to ensure correct assessment, controlling and conducting of tests, using appropriate metrics, monitoring tools, management information and processes.
- Ensuring that the Performance Management System is implemented uniformly and effectively and fairly.
- Guiding and influencing the behaviour of examiners to support organisational and individuals’ development goals.
- Working collaboratively with other areas of the business to deliver desired outcomes.
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
1. You must have held full Category B UK or EU licence continuously for the last 3 years and must have no more than 3 penalty points.
Required experience:
To be successful in this role you will need to have the following experience:
1. Experience of successfully leading and managing teams.
2. Experience of handling and resolving customer complaints in line with procedures and standards.
3. Experience of analysing and interpreting data/information to make sound decisions and improve individual and team performance.
Additional information
Please note: if you do not already hold the following, you must be willing to work towards the following once in post:
Authorised by the Secretary of State to conduct the official Category B Driving Test (Examiner Warrant Card – Driving Examiner NVQ level 3).
How to Apply
Read the full job description and apply here
This vacancy closes at 23:55 on Sunday 6th July 2025
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Local Driving Test Manager employer: Driver and Vehicle Standards Agency (DVSA)
Contact Detail:
Driver and Vehicle Standards Agency (DVSA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Driving Test Manager
✨Tip Number 1
Familiarise yourself with the DVSA's operational management practices. Understanding their approach to performance management and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of the DVSA. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to manage teams effectively. Be ready to discuss how you've handled challenges and improved team performance.
✨Tip Number 4
Stay updated on the latest developments in driving regulations and standards. Showing your knowledge about current trends in road safety and testing can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Local Driving Test Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management, customer complaint resolution, and data analysis. Use specific examples that demonstrate your leadership skills and ability to improve performance.
Craft a Strong Cover Letter: In your cover letter, express your passion for road safety and the importance of maintaining the integrity of driving tests. Mention how your previous experiences align with the responsibilities of the Local Driving Test Manager role.
Highlight Relevant Qualifications: If you have any qualifications related to driving instruction or management, be sure to mention them. If you are willing to work towards the required Examiner Warrant Card, include this in your application to show your commitment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Driver and Vehicle Standards Agency (DVSA)
✨Show Your Leadership Skills
As a Local Driving Test Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, setting performance expectations, and motivating staff. Use specific examples to illustrate how you've successfully led teams in the past.
✨Demonstrate Problem-Solving Abilities
Handling customer complaints is a key part of this role. Think of instances where you've resolved issues effectively. Highlight your approach to problem-solving and how you ensure that complaints are handled in line with procedures and standards.
✨Be Data-Driven
The job requires analysing data to improve performance. Prepare to discuss how you've used data in previous roles to make informed decisions. Bring examples of metrics or tools you've used to monitor performance and drive improvements.
✨Understand the DVSA's Values
Familiarise yourself with the Driver and Vehicle Standards Agency's mission and values. During the interview, express your commitment to safe driving principles and how you can contribute to the agency's goals. This shows that you're not just interested in the role, but also in the organisation's vision.
