Enforcement Support Officer in Glasgow

This apprenticeship lasts up to 2 years, with the possibility of becoming a permanent role afterward, although this cannot be guaranteed.

Location: Glasgow

Salary: £26,607 - A Civil Service Pension with an employer contribution of 28.97%

You will play an important part in helping keep Britain's roads safe. You will be trained to drive DVSA's Accredited Stopping Officer vehicles and support our teams in identifying, intercepting, and stopping commercial vehicles that may not be meeting safety or environmental standards. This hands-on role gives you the chance to learn specialist skills while contributing directly to road safety.

You will often be the public face of DVSA, so you will learn how to role-model Civil Service values, including professionalism, integrity, and respect. You will work closely with experienced Enforcement Officers, supporting roadside checks and helping us deliver high-quality, consistent services to drivers, operators, and the wider public.

• Stopping vehicles: Directing/causing vehicles to stop, using vehicles or other methods, to enable staff from the Driver and Vehicle Standards Agency (DVSA) to undertake road safety inspections.
• Roadside Checks: Contributing to the efficiency of roadside checks by making sure the equipment and vehicles are available and fit for use. Providing basic IT and clerical support during roadside checks, and other associated tasks.
• Vehicle Maintenance & Deployment: Carrying out minimum maintenance and upkeep of "High-Viz" vehicles (oil, water, tyre pressures & condition etc.). Ensuring timely deployment and collection of pool/incognito cars and vehicles around the areas.

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

To be successful in this role you will need to have the following experience:

• High standard of driving skill and knowledge of the Highway Code.
• Basic computer literacy.
• Occasional flexible approach to working patterns and hours but aligned to contracted hours.
• Able to pass the bespoke DVSA driving course designed for DVSA Enforcement Support Officers – Failure to pass either element of the training may result in termination of your appointment.
• The role requires working with the public and those appointed to these roles will need to be able to deal with aggressive behaviour and conflict when it arises.
• Good written skills.

• Full clean driving licence, to cover category B
• Minimum level 3/D in English and Maths GCSE (or equivalent)

You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

This vacancy closes at 23:55 on Monday 9th March 2026.