At a Glance
- Tasks: Support road safety by driving DVSA vehicles and assisting with inspections.
- Company: Join the Driver and Vehicle Standards Agency, committed to keeping Britain's roads safe.
- Benefits: Enjoy a competitive salary, generous pension contributions, and 25 days annual leave.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real difference in road safety while gaining valuable skills and experience.
- Qualifications: Must have a clean driving licence and basic computer skills.
The predicted salary is between 19000 - 26000 € per year.
The Driver and Vehicle Standards Agency is offering an apprenticeship that lasts up to 2 years, with the possibility of becoming a permanent role afterward, although this cannot be guaranteed. You’ll play an important part in helping keep Britain’s roads safe. You’ll be trained to drive DVSA’s Accredited Stopping Officer vehicles and support our teams in identifying, intercepting, and stopping commercial vehicles that may not be meeting safety or environmental standards. This hands-on role gives you the chance to learn specialist skills while contributing directly to road safety.
You’ll often be the public face of DVSA, so you’ll learn how to role-model Civil Service values, including professionalism, integrity, and respect. You’ll work closely with experienced Enforcement Officers, supporting roadside checks and helping us deliver high-quality, consistent services to drivers, operators, and the wider public.
Top Responsibilities:- Directing/causing vehicles to stop, using vehicles or other methods, to enable staff from the Driver and Vehicle Standards Agency (DVSA) to undertake road safety inspections.
- Contributing to the efficiency of roadside checks by making sure the equipment and vehicles are available and fit for use.
- Providing basic IT and clerical support during roadside checks, and other associated tasks.
- Carrying out minimum maintenance and upkeep of “High-Viz” vehicles (oil, water, tyre pressures & condition etc.).
- Ensuring timely deployment and collection of pool/incognito cars and vehicles around the areas.
Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Flexible working options where we encourage a great work-life balance.
About You:To be successful in this role you will need to have the following experience:
- High standard of driving skill and knowledge of the Highway Code.
- Basic computer literacy.
- Occasional flexible approach to working patterns and hours but aligned to contracted hours.
- Able to pass the bespoke DVSA driving course designed for DVSA Enforcement Support Officers; failure to pass either element of the training may result in termination of your appointment.
- The role requires working with the public and those appointed to these roles will need to be able to deal with aggressive behaviour and conflict when it arises.
- Full clean driving licence, to cover category B.
- Minimum level 3/D in English and Maths GCSE (or equivalent).
You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.
Enforcement Support Officer - Compliance Apprenticeship in Chelmsford employer: Driver and Vehicle Standards Agency (DVSA)
The Driver and Vehicle Standards Agency (DVSA) is an exceptional employer, offering a unique opportunity to contribute to road safety while developing valuable skills in a supportive environment. With a strong commitment to employee growth, you will benefit from excellent career development opportunities, including funded professional qualifications, and enjoy a flexible work-life balance within a diverse and inclusive workforce. The generous pension scheme and annual leave benefits further enhance the rewarding experience of working with DVSA.
Contact Detail:
Driver and Vehicle Standards Agency (DVSA) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Support Officer - Compliance Apprenticeship in Chelmsford
✨Tip Number 1
Get to know the DVSA inside out! Research their values and mission, so you can show how your skills align with their goals during interviews. This will help us stand out as a candidate who truly understands the role.
✨Tip Number 2
Practice your driving skills and brush up on the Highway Code. Being confident behind the wheel is crucial for this role, and it’ll give us an edge when discussing our driving experience in interviews.
✨Tip Number 3
Prepare for potential scenarios involving conflict or aggressive behaviour. Think about how we would handle these situations calmly and professionally, as this is key for the Enforcement Support Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide support along the way.
We think you need these skills to ace Enforcement Support Officer - Compliance Apprenticeship in Chelmsford
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and knowledge of the Highway Code in your application. We want to see that you’ve got the skills to keep Britain’s roads safe!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Demonstrate Your People Skills:Since you'll be working with the public, it's important to show us how you handle conflict and aggressive behaviour. Share any relevant experiences that showcase your professionalism and integrity.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Driver and Vehicle Standards Agency (DVSA)
✨Know Your Stuff
Make sure you brush up on the Highway Code and understand the key responsibilities of an Enforcement Support Officer. Familiarise yourself with DVSA's mission and values, as you'll need to demonstrate how you embody professionalism, integrity, and respect during your interview.
✨Show Off Your Driving Skills
Since this role requires a high standard of driving, be prepared to discuss your driving experience in detail. Highlight any relevant qualifications or training you've completed, and be ready to explain how you handle challenging driving situations or road safety issues.
✨Prepare for Conflict Scenarios
Given that you'll be working with the public and may encounter aggressive behaviour, think about past experiences where you've successfully managed conflict. Be ready to share specific examples that showcase your ability to remain calm and professional under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about the training process or what a typical day looks like for an Enforcement Support Officer.