At a Glance
- Tasks: Lead the Talent and Learning team, coordinating learning activities and managing apprenticeship programmes.
- Company: Join the Driver and Vehicle Licensing Agency, a diverse and inclusive workplace.
- Benefits: Enjoy a competitive salary, generous pension contributions, and 25 days annual leave.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact on learning initiatives while developing your career in a supportive environment.
- Qualifications: Experience with Microsoft applications and strong communication skills are essential.
The predicted salary is between 47185 - 57671 £ per year.
Location: Swansea (This role is suitable for hybrid working)
Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%
You will lead the Organisation Talent and Learning (OTL) Delivery and Apprenticeship Team, overseeing workflows and coordinating learning activities to support the OTL Strategy. Working with internal and external stakeholders, you will manage team priorities, communications, and the delivery of agency-wide learning programmes. The role includes line management responsibilities, ownership of apprenticeship activity, and acting as the subject matter expert for learning initiatives, providing guidance and support across the Agency.
Top Responsibilities- Managing the OTL shared inbox, controlling the flow of work to be delegated across the OTL team, monitoring / identifying trends within the workflow.
- Coordinating the day-to-day delivery of the apprenticeship programme, managing learner onboarding, applications, cohort scheduling, data accuracy, learner progress tracking, communications, and event coordination to ensure a high-quality service.
- Line management responsibility for an Administrative Officer, maintaining apprenticeship records and reporting, supporting learners and stakeholders, resolving issues, monitoring risks, and driving continuous improvement across apprenticeship processes and systems.
- Supporting the Senior T&L Consultant with prioritising workloads and managing the OTL weekly and annual calendar along with providing support to the OTL Consultants to deliver OTL initiatives ensuring sufficient resource is allocated to support.
- Coordinating delivery of learning and development activities such as administration of all CSL courses, booking rooms, dates and delegate management activities i.e. scheduling delegates, organising cancellations, substitutes and waiting lists and fully utilising the Learning Management System (LMS).
Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here.
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Flexible working options where we encourage a great work-life balance.
About YouTo be successful in this role you will need to have the following experience:
- Experience in the use of Microsoft applications and other IT applications.
- Strong attention to detail.
- Excellent written and verbal communication skills.
- Passionate about delivering great customer service.
- Proactive, looking at the bigger picture and taking a positive approach to solving problems with the ability to make decisions quickly.
- Resilience, with the ability to work on your own initiative and under pressure.
If you do not already hold a CIPD Level 3 qualification, then you must be willing to work towards this once in post.
This vacancy closes at 23:55 on Monday 17th August 2026.
Talent & Learning Delivery Manager in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
The Driver and Vehicle Licensing Agency (DVLA) is an excellent employer, offering a dynamic work culture in Swansea that fosters professional growth and development. With a focus on innovation within our Centre of Digital Excellence, employees benefit from a comprehensive learning environment, generous benefits including a competitive salary and civil service pension, and the flexibility of hybrid working options, making it a rewarding place to build a career in cloud infrastructure.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Talent & Learning Delivery Manager in Swansea
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We think you need these skills to ace Talent & Learning Delivery Manager in Swansea
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