At a Glance
- Tasks: Lead the analysis of customer data to drive strategic decisions and improve experiences.
- Company: Join a forward-thinking organisation committed to data-driven insights.
- Benefits: Generous pension contributions, 25+ days leave, flexible working, and a privilege day for the King's birthday.
- Other info: Disability Confident employer offering interviews to applicants with disabilities meeting minimum criteria.
- Why this job: Make a real impact by transforming data into actionable strategies for better customer engagement.
- Qualifications: Experience with Excel and Power BI; strong analytical and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
You will take the lead in building and maintaining databases that enable the segmentation and analysis of customer data by type, behaviours, and trends. By incorporating social, demographic, and geographical insights, you will deepen our understanding of key customer attributes. Your work will facilitate the development of evidence-based strategies that improve operational efficiency and customer experiences.
Benefits:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options encouraging a good work-life balance.
Responsibilities:
- Interpret, understand and gather business requirements to source relevant datasets from internal and external data holders.
- Analyse raw data extracted from DVLA systems or build databases to identify trends and provide robust evidence for development and decision‑making.
- Deliver accurate and timely reports using relevant tools and software.
- Engage with stakeholders on the specification of agreed projects.
Qualifications:
- Experience with Excel and Power BI.
- Organised and able to work at pace to deliver quality outcomes to tight deadlines.
- Good communication skills and experience presenting and adapting to audiences.
- Detail‑oriented and analytical; experience as a Performance Analyst is preferred.
Disability Confidence:
Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Applicants are encouraged to disclose disability status early in the application process.
Performance Analyst in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
As a Performance Analyst with us, you will thrive in a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our generous benefits package, including a substantial pension contribution and flexible working options, ensures a healthy work-life balance while fostering a culture of collaboration and innovation. Located in a vibrant area, we offer unique opportunities to engage with diverse teams and contribute to impactful projects that enhance customer experiences.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your analytical skills and experience with data tools like Excel and Power BI.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you’ve worked on relevant projects, we suggest putting together a presentation that demonstrates your ability to analyse data and derive insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Performance Analyst in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Performance Analyst role. Highlight your experience with data analysis, Excel, and Power BI, and don’t forget to mention any relevant projects that showcase your skills in interpreting customer data.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our mission at StudySmarter. Be sure to mention your analytical skills and how they can help improve operational efficiency.
Showcase Your Communication Skills:Since good communication is key for this role, make sure to demonstrate your ability to present complex data clearly. Whether it’s in your CV or cover letter, use straightforward language and examples that show how you’ve engaged with stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Driver and Vehicle Licensing Agency (DVLA)
✨Know Your Data Inside Out
As a Performance Analyst, you'll be working with customer data extensively. Make sure you brush up on your knowledge of data analysis techniques and tools like Excel and Power BI. Be ready to discuss how you've used these tools in past roles to derive insights from data.
✨Understand the Business Needs
Before the interview, take some time to research the company and its customer base. Think about how you can gather and interpret business requirements effectively. Prepare examples of how you've successfully sourced datasets in previous positions to meet specific business needs.
✨Communicate Clearly and Confidently
Good communication skills are key for this role. Practice explaining complex data findings in simple terms. You might be asked to present your analysis during the interview, so consider preparing a brief presentation that showcases your analytical skills and how they can benefit the company.
✨Showcase Your Attention to Detail
Being detail-oriented is crucial for a Performance Analyst. During the interview, highlight instances where your attention to detail has led to successful outcomes. Discuss how you ensure accuracy in your reports and analyses, especially when working under tight deadlines.
