Drive and lead the ITS strategic outreach and partnering activity (internal and external) in line with the Agency government digital agenda and transformation portfolio to ensure committed business plan measures are achieved. Develop and lead a strategic outreach and partnering programme, being accountable for driving the delivery of the service against objectives and performance metrics. Ensure the efficient and effective design, development and delivery of all strategic outreach related programmes and initiatives. Ensuring all procedures are dealt with in line with the agency priorities, policies and procedures, through effective governance, stakeholder engagement and performance reporting.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Do you have experience building and managing strategic partnerships that deliver organisational outcomes? Are you an engaging leader who can influence senior stakeholders and represent an organisation across a wide range of internal and external networks? Do you have a track record of developing innovative outreach, attraction and engagement initiatives that strengthen capability and support future workforce needs?, This is a highly visible role requiring excellent leadership, communication, influencing and relationship management skills. You will establish effective governance, performance reporting and evaluation, use insight to demonstrate impact and identify opportunities to scale successful initiatives and maximise organisational value.
As the Lead Business Support Manager - Strategic Outreach & Partnering, you will provide clear accountability for the Driver and Vehicle Licensing Agency's (DVLA) IT Services (ITS) external engagement and strategic partnerships. Bringing together outreach, academic engagement and strategic programme delivery, you will build relationships across education, government and industry, promote digital careers and lead programmes that support workforce, skills and capability priorities. You will strengthen DVLA's reputation as a Centre of Digital Excellence and ensure outreach investment delivers measurable organisational and social value.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below! Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Civil Service Careers.
Join us in a pivotal leadership role where you will help shape strategic partnerships, broaden access to digital and technology careers and deliver programmes that support DVLA ITS's long-term workforce and capability needs. You will develop strategic relationships with universities, schools, colleges, government, industry and community partners, creating sustainable talent pipelines into DVLA's digital and technology professions. Working with senior leaders and stakeholders across professions and business areas, you will translate strategic priorities into practical programmes, partnerships and events, including STEM activity, careers fairs and the Code Challenge, while coordinating DVLA's participation in key external engagement opportunities.
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Lead Business Support Manager - Strategic Outreach & Partnering in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
At DVLA Birmingham, we pride ourselves on being an excellent employer that values the well-being and professional growth of our employees. Our collaborative work culture fosters innovation and continuous improvement, while our commitment to health and safety ensures a secure environment for all staff. With ample opportunities for career development and a focus on delivering high-quality workplace services, joining our team means becoming part of a supportive community dedicated to making a meaningful impact.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
