DVLA is looking for an ITSM Practice Co-ordinator to support the delivery of IT Service Management across critical digital services. You will help co-ordinate incidents, changes, service transitions, configuration data, performance monitoring and reporting with technical teams and stakeholders.
You should show initiative, strong communication, and a proactive approach to prioritising tasks. A keen interest in continual improvement is essential; ITIL 5 foundation certification is preferred or you
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ITSM Practice Coordinator: Drive Incidents & Changes in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
At DVLA Birmingham, we pride ourselves on being an excellent employer that values the well-being and professional growth of our employees. Our collaborative work culture fosters innovation and continuous improvement, while our commitment to health and safety ensures a secure environment for all staff. With ample opportunities for career development and a focus on delivering high-quality workplace services, joining our team means becoming part of a supportive community dedicated to making a meaningful impact.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
