Driver and Vehicle Licensing Agency (DVLA) in Swansea offers an IT Service Manager role with hybrid working. The position focuses on defining SLAs/OLAs, managing service delivery, and coordinating transition of new services from DevOps into Live Service.
It requires ITIL/SRE foundation or willingness to complete within 18 months and experience in ITSM. The role involves leading a multi-source service team, ensuring incident responses align with SLAs, and collaborating on ITStrategic programmes.
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IT Service Delivery Lead (Hybrid) in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
At DVLA Birmingham, we pride ourselves on being an excellent employer that values the well-being and professional growth of our employees. Our collaborative work culture fosters innovation and continuous improvement, while our commitment to health and safety ensures a secure environment for all staff. With ample opportunities for career development and a focus on delivering high-quality workplace services, joining our team means becoming part of a supportive community dedicated to making a meaningful impact.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
