Hybrid Service Designer β€” Shape Public Services in Swansea

Hybrid Service Designer β€” Shape Public Services in Swansea

Swansea Full-Time 55000 - 65000 Β£ / year (est.) Home office (partial)
Driver and Vehicle Licensing Agency (DVLA)

At a Glance

  • Tasks: Design user-centred services that enhance public experiences and support government goals.
  • Company: Join DVLA in Swansea, a forward-thinking team dedicated to innovation.
  • Benefits: Enjoy hybrid working, a collaborative culture, and opportunities for continuous improvement.
  • Other info: Be part of a dynamic team focused on improving public services.
  • Why this job: Make a real difference in public services while working in an inclusive environment.
  • Qualifications: Experience in service design and a passion for user-centric solutions.

The predicted salary is between 55000 - 65000 Β£ per year.

DVLA in Swansea seeks an experienced Service Designer to join a forward-thinking team focused on end-to-end services that support government objectives.

The role spans digital and offline channels, using evidence and design thinking to create accessible, user-centred services.

The position offers hybrid working and a collaborative, inclusive environment.

You will work with other Service Designers and stakeholders to manage the service lifecycle from development to continuous improvement and

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Hybrid Service Designer β€” Shape Public Services in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)

The Driver and Vehicle Licensing Agency (DVLA) is an excellent employer, offering a dynamic work culture in Swansea that fosters professional growth and development. With a focus on innovation within our Centre of Digital Excellence, employees benefit from a comprehensive learning environment, generous benefits including a competitive salary and civil service pension, and the flexibility of hybrid working options, making it a rewarding place to build a career in cloud infrastructure.

Driver and Vehicle Licensing Agency (DVLA)

Contact Details:

Driver and Vehicle Licensing Agency (DVLA) Recruitment Team

We think you need these skills to ace Hybrid Service Designer β€” Shape Public Services in Swansea

Service Design
User-Centred Design
Design Thinking
Stakeholder Management
End-to-End Service Management
Evidence-Based Design
Collaboration Skills