DVLA in Swansea is seeking an advisor to handle inbound customer queries in a busy contact centre. You will support the public with information and guidance across multiple channels, with no sales involved, while joining a supportive team and benefiting from coaching to develop customer service skills.
The role focuses on providing accurate guidance to ensure drivers and vehicles are taxed and on the road safely and efficiently. Training and a welcoming environment are emphasized.
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Customer Service Advisor - Flexible Hours in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
At DVLA Birmingham, we pride ourselves on being an excellent employer that values the well-being and professional growth of our employees. Our collaborative work culture fosters innovation and continuous improvement, while our commitment to health and safety ensures a secure environment for all staff. With ample opportunities for career development and a focus on delivering high-quality workplace services, joining our team means becoming part of a supportive community dedicated to making a meaningful impact.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
