At a Glance
- Tasks: Manage business continuity documents and engage with stakeholders to enhance processes.
- Company: Join the DVLA, a leader in driving and vehicle licensing.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Other info: Great opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact on business continuity while developing your career.
- Qualifications: Experience in document management and strong communication skills required.
The predicted salary is between 30485 - 30485 £ per year.
Location: Swansea (This role is suitable for hybrid working)
Salary: £30,485 - This part time role will require the successful applicant to work a total of 30 hours per week, the hours can be worked across Monday to Friday. The advertised salary will be pro rata as the vacancy is part time.
A Civil Service Pension with an employer contribution of 28.97%.
The Driving and Vehicle Licensing Agency (DVLA) has an excellent opportunity for a proactive individual with strong stakeholder engagement skills to join its Business Continuity Team. The role involves supporting the continued implementation and embedding of the Agency’s Corporate Business Continuity Management Framework in line with ISO 22301. The post holder will act as a subject matter expert for staff with access to the Agency’s Business Continuity software and will be responsible for responding to queries relating to both the content and its use. The role includes, but is not limited to, organising and facilitating quarterly meetings with key stakeholders, assisting with delivery of training and supporting lessons learned discussions. Engagement with both internal and external stakeholders is a key aspect of the role, working across the local and wider resilience community. Key stakeholders include all DVLA Business Areas, Wider Leadership Team and local Business Continuity coordinators.
Top Responsibilities
- Maintaining and continuously improving the Agency’s Corporate Business Continuity Management System (BCMS), associated information and documentation library held digitally on the SAN and software system.
- Monitoring business risks applied to the Agency’s Risk Register, ensuring linked Business Continuity Risks are appropriately recorded on the Corporate Business Continuity Specialist Risk Register and managed in accordance with the Agency’s Risk Appetite Profile.
- Sharing relevant information and communicating with all areas of the Agency, supporting communication strategies and updating technical content of the Agency’s Corporate Business Continuity Intranet pages.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince 2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24‑hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work‑life balance.
About You
To be successful in this role you will need to have the following experience:
- Experience of, or a sound understanding of, Document Management processes and practices.
- Experience of working collaboratively with stakeholders and customers to support the effective delivery of business processes and services.
- Strong communication skills, with the ability to adapt your approach and style to meet the needs of a varied audience.
- Proven ability to organise and prioritise competing workloads, managing multiple tasks effectively and efficiently.
- Experience of identifying opportunities for improvement and bringing fresh perspectives to challenges and changing situations.
- Ability to work effectively under pressure, delivering high-quality outcomes at pace while meeting demanding deadlines.
The successful candidate will be required to undertake a formal Business Continuity qualification within the first year of employment.
How to Apply: Read the full description and apply here: https://bit.ly/44mhRYK
This vacancy closes at 23:55 on Thursday 23rd July 2026.
Business Continuity Document Process Manager in Swansea employer: Driver and Vehicle Licensing Agency (DVLA)
The Driver and Vehicle Licensing Agency (DVLA) is an excellent employer, offering a dynamic work culture in Swansea that fosters professional growth and development. With a focus on innovation within our Centre of Digital Excellence, employees benefit from a comprehensive learning environment, generous benefits including a competitive salary and civil service pension, and the flexibility of hybrid working options, making it a rewarding place to build a career in cloud infrastructure.
Contact Details:
Driver and Vehicle Licensing Agency (DVLA) Recruitment Team
