Business Change Specialist in Swansea

Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%

Contract Type: Permanent - Flexible working, Full-time, Job share, Part-time

Our team plays a key role in delivering impactful organisational change across the business, working closely with project teams, operational colleagues, and senior stakeholders. We are a collaborative and supportive department focused on continuous improvement, innovation, and ensuring colleagues are equipped to succeed through change.

Key Responsibilities include, but are not limited to:

• Identify stakeholders and ensures their inclusion in the stakeholder engagement plan.
• Assist the Project Manager and business/end users in identifying, qualifying, and updating business readiness criteria before implementation.
• Lead business change activities and collaborate with the project team to achieve the benefits and outcomes in the business case.
• Champion best practices and provide expert advice to team members and the project community.
• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

• Ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes taking into account individual needs, views and ideas.
• The ability to integrate change into operations ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.
• The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable achieve the implementation of a change into business area(s) and the efficient realisation of benefits.
• The ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.