At a Glance
- Tasks: Manage customer interactions and ensure smooth communication with the workshop team.
- Company: Join a friendly automotive team in Bedford, dedicated to customer excellence.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic motor trade environment.
- Why this job: Be the vital link between customers and the workshop, making a real difference.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 21000 - 26000 £ per year.
Aftersales Executive / Automotive Service Advisor – Bedford, Bedfordshire
Salary
£21,000 - £26,000
Term
Full Time, Permanent
Our valued and professional client is looking for a Motor Trade Service Advisor to work with their friendly team.
Qualifications
- Excellent communication skills
- Commitments to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy with a keen eye for detail
- Good telephone manner
- Previous experience in a target driven role desirable but not essential
- Hold a full driving licence as you will be moving cars around
Responsibilities
- Managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Department and the customer.
- Accurately qualifying and documenting the customer’s needs and requirements.
- Confirming information such as the customer’s contact details and payment method.
- Calculating workshop capacity using a bespoke system.
- Managing the allocation and administration of courtesy service vehicles.
- Ensuring that customers fully understand the work that has been carried out.
- Proactively addressing any issues.
- Necessary Requisites for this Position
- Previous experience in the same or a similar role in the motor trade
- A full UK driving licence
- #J-18808-Ljbffr
Service Advisor in Bedford employer: Driven Motor Jobs Limited
Join a dynamic team at our busy Motor Dealership in Peterborough, where we prioritise exceptional customer care and professional service. As a Service Advisor, you'll benefit from a supportive work culture that encourages personal growth and development, alongside competitive salary packages and bonus opportunities. Experience the unique advantage of working in a thriving automotive environment that values your contributions and fosters a collaborative spirit.
