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- Tasks: Support customer enquiries in German and English, translate content, and manage bookings.
- Company: Leading motorsport events company based in London.
- Benefits: Vibrant work environment with opportunities for professional growth.
- Why this job: Join a dynamic team and enhance customer satisfaction in an exciting industry.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Perfect for bilingual individuals looking to make an impact.
The predicted salary is between 28800 - 48000 £ per year.
A leading motorsport events company in London seeks a bilingual Customer Service Representative to enhance customer satisfaction. You will support enquiries in both German and English, translate content, and manage customer bookings.
Ideal candidates should possess excellent communication skills and a genuine passion for customer service. This role promises a vibrant working environment and opportunities for professional growth.
Bilingual Customer Experience Specialist — German/English in London employer: Driven Lifestyle
Contact Detail:
Driven Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Experience Specialist — German/English in London
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires you to communicate in both German and English, practice speaking and writing in both languages. This will help you feel more confident during interviews and show off your bilingual abilities.
✨Tip Number 2
Research the company culture! Understanding the vibe of the motorsport events company can give you an edge. Check out their social media, read reviews, and get a feel for what they value in their employees. This will help you tailor your responses during interviews.
✨Tip Number 3
Prepare for common customer service scenarios! Think about how you would handle various customer enquiries or complaints in both languages. Practising these situations can help you demonstrate your problem-solving skills and passion for customer service during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that Customer Experience Specialist role!
We think you need these skills to ace Bilingual Customer Experience Specialist — German/English in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your German and English skills in your application. Use examples that showcase your ability to communicate effectively in both languages.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the job description. Mention your passion for customer service and how your experience aligns with the vibrant environment we offer at StudySmarter.
Be Personable: We love a friendly approach! When writing your cover letter, let your personality shine through. Share why you’re excited about the role and how you can contribute to enhancing customer satisfaction.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure your details are processed smoothly.
How to prepare for a job interview at Driven Lifestyle
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in both languages to boost your confidence.
✨Know the Company Inside Out
Research the motorsport events company thoroughly. Understand their values, recent events, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully handled difficult customers or resolved issues. This will demonstrate your problem-solving skills and passion for customer service.
✨Show Enthusiasm and Positivity
During the interview, let your passion for customer service shine through. A positive attitude can be contagious, and it’s essential in a customer-facing role. Smile, maintain eye contact, and express your excitement about the opportunity to work in a vibrant environment.
