At a Glance
- Tasks: Diagnose and repair vehicle faults while delivering top-notch customer service.
- Company: Join Drive Motor Retail, a trusted name in the UK automotive industry.
- Benefits: Enjoy a competitive salary, bonuses, and a fantastic benefits package.
- Other info: Ongoing training and career growth opportunities await you!
- Why this job: Be part of an expanding team and work with exciting new vehicle technologies.
- Qualifications: Relevant qualifications and a passion for customer service are essential.
The predicted salary is between 32000 - 42000 £ per year.
Location: Vauxhall Darlington
Salary: £32,000 Basic Salary - OTE £48,000
Contract Type: Permanent
Work Hours and Schedule: 8:00am - 5:00pm, Monday to Friday, 30 Minute Lunch Break
Salary depends on experience level:
- £32,000 + £6,000 (Uncapped) in Bonuses - Service Technician
- £34,000 + £6,000 (Uncapped) in Bonuses - MOT Tester
- £36,000 + £6,000 (Uncapped) in Bonuses - Diagnostic Technician
- £38,000 + £6,000 (Uncapped) in Bonuses - Diagnostic Technician with MOT Licence
- £42,000 + Bonuses (Uncapped) - Master Technician (With qualification proof of brand accreditation)
About Us
We are expanding our Service department due to taking on new franchises such as Citroën, Peugeot and Abarth in addition to Vauxhall and MG. This is an exciting opportunity to join our Darlington team and make a name for yourself in one of the largest and most prestigious sites in the area.
Drive Motor Retail is a trusted name in the UK automotive industry, known for delivering exceptional service, supporting career growth, and offering a wide range of exciting roles across sales, aftersales, and technical teams. We are proud to invest in our people, and we reward commitment, flexibility, and results with a competitive salary and a leading benefits package.
Benefits Package Includes:
- Joining Bonus: Welcome Bonus – Receive £500 upon joining and another £500 after successful probation.
- No weekend working: Occasional overtime available.
- Staff Perks: Discounts on personal services and large referral bonuses for recommendations of staff.
- Annual Leave: 24 days of annual leave increasing to 27 with length of service, plus bank holidays.
- Employee Discount Portal: Access to hundreds of savings through our exclusive reward gateway.
- Family-Friendly Policies: Family and friends discounts on services and referral schemes.
- Health & Wellbeing Support: Medicare cash plan covering employees and their children, providing same-day online GP access and support for health, wellbeing, and dental care.
- Training & Development: Ongoing training, professional development support, and upskilling initiatives, including specialist manufacturer training where applicable.
About the Role
This is an exciting opportunity to become an essential member of our service team.
Usual Duties for a Vehicle Technician:
- Diagnose and repair vehicle faults, including complex systems where required.
- Deliver work to the highest quality and fix issues first time to ensure customer satisfaction.
- Communicate clearly with customers and colleagues.
- Maintain accurate records and complete video vehicle health checks where applicable.
- Assist colleagues with training and mentoring (where role relevant).
- Maintain a clean and safe working environment.
What We’re Looking For:
- Relevant qualifications (Dependent on role applied for: NVQ Level 3 in Light Motor Vehicle Repair / MOT Testing Licence / Master Technician brand specific qualifications).
- A passion for customer service and teamwork.
- A proactive approach to learning, especially around new technologies like EVs and hybrids (where applicable).
- Strong diagnostic, problem-solving, or communication skills tailored to the nature of the role.
- Previous experience in a similar position is required.
Inclusion & Equality
Drive Motor Retail is proud to be an equal opportunity employer. We are committed to building an inclusive environment for all employees, ensuring fair treatment regardless of race, religion, gender identity, sexual orientation, disability, or background.
Vehicle Technician | Diagnostics, MOT & Master Tech employer: Drivemotorretail
Drive Motor Retail is an exceptional employer located in Darlington, offering a dynamic work environment that prioritises employee growth and satisfaction. With a competitive salary structure, uncapped bonuses, and a comprehensive benefits package including ongoing training and family-friendly policies, we foster a culture of support and development. Join our team to be part of a prestigious automotive service department, where your skills will be valued and your career can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Technician | Diagnostics, MOT & Master Tech
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drive Motor Retail. Understand their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Vehicle Technician align with what they’re looking for. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your skills! If you’ve got any cool projects or experiences related to diagnostics or repairs, be ready to share them. Real-life examples can really make you stand out and demonstrate your expertise in the field.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Vehicle Technician | Diagnostics, MOT & Master Tech
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Technician role. Highlight your relevant qualifications and experience, especially any work with diagnostics or MOT testing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and why you want to join our team at Drive Motor Retail. Keep it concise but engaging – we love a good story!
Show Off Your Skills:In your application, don’t just list your skills – demonstrate them! Share specific examples of how you've diagnosed and repaired vehicle faults in the past. We’re keen to see how you’ve tackled challenges and delivered great customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application. Let’s get you on board with us at Drive Motor Retail!
How to prepare for a job interview at Drivemotorretail
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around diagnostics and repairs. Familiarise yourself with the latest technologies like EVs and hybrids, as these are becoming increasingly important in the industry.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the position you're applying for. Highlight specific examples where you've successfully diagnosed and repaired vehicle faults, and be ready to explain your thought process.
✨Customer Service Matters
Since this role involves communicating with customers, think of ways to demonstrate your customer service skills. Share experiences where you’ve gone above and beyond to ensure customer satisfaction, as this will show you understand the importance of service in the automotive industry.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.