At a Glance
- Tasks: Provide expert service to customers and process parts orders efficiently.
- Company: Drive Motor Retail, a customer-focused automotive company in Ipswich.
- Benefits: Enjoy 24 days holiday, competitive bonuses, and healthcare support.
- Other info: Clear career progression and manufacturer-backed training opportunities available.
- Why this job: Join a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
The predicted salary is between 29000 - 32000 £ per year.
Drive Motor Retail is offering an exciting opportunity for an experienced Parts Advisor to join our team in Ipswich. With a strong focus on customer satisfaction, streamlined operations, and employee wellbeing.
Key Responsibilities
- Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
- Process parts enquiries and orders with accuracy and urgency
- Identify additional sales opportunities and promote special offers
- Use your technical knowledge to assist customers clearly and confidently
- Communicate any stock discrepancies to the Parts Manager promptly
- Maintain compliance with company processes and customer data protection policies
What We’re Looking For
- Previous experience working as a Parts Advisor in a dealership or automotive environment
- Strong working knowledge of parts catalogues and stock control systems
- High level of accuracy in all administrative tasks and record‑keeping
- Confident communicator, both face‑to‑face and over the phone
- Committed to delivering exceptional customer service and supporting team targets
- Experience with CDK (Kerridge) systems
- A solid technical understanding of motor vehicles and components
Benefits
- 24 days holiday + bank holidays
- Clear career progression paths and manufacturer‑backed training
- Competitive bonus structures rewarding individual and team success
- Employee benefits including discounted shopping, gym memberships, and dining offers
- Healthcare support with a Medicare cash plan for you and your children – includes same‑day GP access, dental and wellbeing cover
Parts Advisor in Ipswich employer: Drivemotorretail
Drivemotorretail is an excellent employer, offering a dynamic work environment in Royal Leamington Spa where innovation meets automotive excellence. With market-leading pay, extensive training opportunities, and a strong emphasis on employee well-being, we foster a culture that prioritises personal growth and teamwork. Join us to be part of a supportive community dedicated to your career advancement in the exciting field of EV and hybrid diagnostics.
