At a Glance
- Tasks: Provide top-notch service to customers and process parts orders efficiently.
- Company: Join a forward-thinking automotive dealer group focused on employee development.
- Benefits: Enjoy 24 days holiday, competitive bonuses, and healthcare support.
- Other info: Clear career progression and exciting training opportunities await you.
- Why this job: Be part of a dynamic team in a fast-paced, customer-focused environment.
- Qualifications: Experience as a Parts Advisor and strong knowledge of automotive parts.
The predicted salary is between 26436 - 28837 £ per year.
Drive Motor Retail is offering an exciting opportunity for an experienced Parts Advisor to join our team in Hartlepool. With a strong focus on customer satisfaction, streamlined operations, and employee wellbeing.
Why Join Drive Motor Retail?
- We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees.
- This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment.
What We Offer:
- 24 Days Holiday + Bank Holidays
- Clear career progression paths and manufacturer-backed training
- Competitive bonus structures rewarding individual and team success
- Employee benefits including discounted shopping, gym memberships, and dining offers
- Healthcare support with a Medicare cash plan for you and your children—includes same-day GP access, and dental and wellbeing cover
Key Responsibilities:
- Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
- Process parts enquiries and orders with accuracy and urgency
- Identify additional sales opportunities and promote special offers
- Use your technical knowledge to assist customers clearly and confidently
- Communicate any stock discrepancies to the Parts Manager promptly
- Maintain compliance with company processes and customer data protection policies
What We’re Looking For:
- Previous experience working as a Parts Advisor in a dealership or Automotive environment
- Strong working knowledge of parts catalogues and stock control systems
- High level of accuracy in all administrative tasks and record-keeping
- Confident communicator, both face-to-face and over the phone
- Committed to delivering exceptional customer service and supporting team targets
- Experience with CDK (Kerridge) systems
- A solid technical understanding of motor vehicles and components
Parts Advisor employer: Drivemotorretail
Drive Motor Retail is an exceptional employer that prioritises employee wellbeing and career development, making it a fantastic place for a Parts Advisor to thrive. Located in Hartlepool, we offer competitive salaries, generous holiday allowances, and comprehensive healthcare support, alongside clear paths for progression and a vibrant work culture focused on teamwork and customer satisfaction. Join us to be part of a forward-thinking automotive dealer group that values your contributions and invests in your future.
