At a Glance
- Tasks: Diagnose and repair vehicle faults while delivering top-notch customer service.
- Company: Drive Motor Retail, a trusted name in the UK automotive industry.
- Benefits: Competitive salary, uncapped bonuses, and extensive employee perks.
- Other info: Enjoy ongoing training and a family-friendly workplace culture.
- Why this job: Join a dynamic team and grow your skills in a supportive environment.
- Qualifications: Relevant qualifications and a passion for customer service required.
The predicted salary is between 34290 - 41910 £ per year.
£38,000 + £6,000 in Bonuses (Uncapped) - Diagnostic Technician with MOT Licence
About Us
We are expanding our Service team and we are looking for Experienced Technicians, Preparation Technicians or Diagnostic Technicians to come and join our successful service team. This is an exciting opportunity to join our Bury St Edmunds team. Drive Motor Retail is a trusted name in the UK automotive industry, known for delivering exceptional service, supporting career growth, and offering a wide range of exciting roles across sales, aftersales, and technical teams. We are proud to invest in our people, and we reward commitment, flexibility, and results with a competitive salary and a leading benefits package.
Benefits Package Includes:
- Joining Bonus: Welcome Bonus – Receive £500 upon joining and another £500 after successful probation.
- No weekend working: Occasional overtime available at site agreed rate.
- Staff Perks: Discounts on personal services and large referral bonuses for recommendations of staff.
- Annual Leave: 24 days of annual leave increasing to 27 with length of service, plus bank holidays.
- Employee Discount Portal: Access to hundreds of savings through our exclusive reward gateway.
- Family-Friendly Policies: Family and friends discounts on services and referral schemes.
- Health & Wellbeing Support: Medicare cash plan covering employees and their children, providing same-day online GP access and support for health, wellbeing, and dental care.
- Training & Development: Ongoing training, professional development support, and upskilling initiatives, including specialist manufacturer training where applicable.
About the Role
This is an exciting opportunity to become an essential member of our service team. Whether you’re joining our technical, sales, customer service, or management teams, your role will be central to delivering our high standards of service and customer satisfaction.
- Diagnose and repair vehicle faults, including complex systems where required.
- Deliver work to the highest quality and fix issues first time to ensure customer satisfaction.
- Communicate clearly with customers and colleagues.
- Maintain accurate records and complete video vehicle health checks where applicable.
- Assist colleagues with training and mentoring (where role relevant).
- Maintain a clean and safe working environment.
What We’re Looking For
We're seeking individuals who are passionate, reliable, and driven to grow with us. The ideal candidate will have:
- Relevant qualifications (Dependent on role applied for: NVQ Level 3 in Light Motor Vehicle Repair / MOT Testing Licence).
- A passion for customer service and teamwork.
- A proactive approach to learning, especially around new technologies like EVs and hybrids (where applicable).
- Strong diagnostic, problem-solving, or communication skills tailored to the nature of the role.
- Previous experience in a similar position is required.
Inclusion & Equality
Drive Motor Retail is proud to be an equal opportunity employer. We are committed to building an inclusive environment for all employees, ensuring fair treatment regardless of race, religion, gender identity, sexual orientation, disability, or background.
Vehicle Technician in Bury St Edmunds employer: Drivemotorretail
Drive Motor Retail is an exceptional employer that prioritises employee wellbeing and career development, making it an ideal workplace for a Parts Advisor in Ipswich. With a competitive salary package, generous holiday allowance, and comprehensive healthcare support, employees are encouraged to thrive both personally and professionally. The company fosters a collaborative work culture, offering clear progression paths and manufacturer-backed training to ensure that every team member can achieve their full potential.
